The Senior Workforce Manager is responsible for managing a manpower pool of 20-40 team members while overseeing 4-6 workforce managers, working to ensure current and future workforce needs are met along with developing improvements to current processes. Strong and effective verbal and written communication skills are essential in this role, as well as confidentiality, and proficiency in use of a PC and Microsoft Office Suite.
MINIMUM REQUIREMENTS
Education: A high school diploma or GED
Experience: 2-4 years progressive administrative/field experience in the Operations or Construction field
or
Education: An Associate's degree
Experience: 6 months-1 year progressive administrative/field experience in the Operations or Construction field
Travel: 20-30%
Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday; However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES
Acts as a coach and developer of talent.
Improves the overall quality of field team members by helping to keep certifications current, expanding licensing, and increasing awareness of training possibilities through frequent communications with field personnel.
Partners with Talent & Operation teams to optimize recruiting and selection, team member relations, and other related topics as it pertains to direct reports.
Visits various projects to encourage safe and productive behavior.
Provides feedback and coaching at the management and team member levels to drive retention and enhance performance.
Implement and influence strategies for effecting change, controlling change, and helping team members to adapt to change.
Effective partnership with the Workforce Planning and Scheduling team to meet organizational and team member needs.
Create and develop positive community relationships to establish a pipeline of perspective team members.
Oversee the execution and completion of team members’ and workforce managers’ performance evaluation processes.
Ensures effective, fair, & timely performance evaluations.
Mentors (leads, manages, coaches/mentors, supervises) other Workforce Managers.
Provides guidance to workforce managers to ensure effective onboarding of new team members.
Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
