Utica Mutual Insurance Company

Senior Workers' Compensation Claims Specialist (hybrid)

Utica Mutual Insurance Company$71K — $95K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree in business administration or equivalent experience
  • 1-2 years as a Claims Specialist or 3-4 years adjusting experience
  • Lost time experience required
  • Preferred experience with NJ, PA, and NY jurisdictions

Responsibilities

  • Investigate and handle primarily NJ, PA, and NY Workers' Compensation claims of a complex nature
  • Perform special claims investigations requiring broad technical claims knowledge
  • Operate independently with minimal supervision
  • Settle claims within assigned authority
  • Engage in numerous contacts with attorneys regarding serious claims
  • Review court decisions and interpret law and claim practices
  • Assume Claims Supervisor duties in their absence

Benefits

  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Critical Illness, Legal, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
Full Job Description
What you will do

In this role, you'll use your customer service experience, investigative skills, and detail orientation to handle more serious and complex claims in primarily New Jersey, Pennsylvania, and New York jurisdictions. Communicating with our insureds, attorneys, and other relevant parties will be required in this role. With technical claims knowledge, you'll also use your decision making skills to settle claims within your assigned authority. This role will be a hybrid position reporting to New Hartford, NY; Woodbury, Long Island, NY; or Charlotte, NC.

Key responsibilities
  • Investigating and handling primarily NJ, PA, and NY Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed.
  • Performing special claims investigation and handling matters requiring broad technical claims knowledge.
  • Operating on an independent basis with little supervision.
  • Settling claims within assigned authority.
  • Numerous contact with attorneys concerning serious claim matters.
  • Reviewing court decisions, law and coverage interpretations. Broad knowledge and understanding of the law and claim practices.
  • May assume duties of the Claims Supervisor in the Supervisor's absence.

What you need
  • 4-year degree in business administration or equivalent experience.
  • Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience.
  • Lost time experience required.
  • Experience with NJ, PA, and/or NY jurisdictions preferred.

Licensing:

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $71,000-$95,000

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs

Additional information

This position is a full time salaried, exempt (non overtime eligible) position.

Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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About Utica Mutual Insurance Company

Utica Mutual Insurance Company is a property and casualty insurance company that provides a range of insurance products to individuals and businesses. The company was founded in 1914 and is headquartered in New Hartford, New York. Utica Mutual Insurance Company is a subsidiary of Utica National Insurance Group, a mutual insurance holding company. The company has a strong financial position and is committed to providing excellent customer service.
Learn more about Utica Mutual Insurance Company
Size
1,000 employees
Industry
Net Income
$50 million
5 Year Trend
+2%
Revenue
$500 million
NASDAQ

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