USAA

Senior Workday Payroll and HCM Analyst

USAA • $93K — $179K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4 years of related experience.
  • 6 years of HCM application support with hands-on configuration experience.
  • In-depth knowledge of Core HCM and US Payroll operations.
  • Hands-on experience with Workday US Payroll configuration.
  • Experience with Workday Core HCM configuration and business processes.
  • Proven end-to-end testing cycle execution experience.
  • Ability to translate compliance policies into functional specifications.

Responsibilities

  • Lead HR business projects focused on system modifications to meet business objectives.
  • Develop risk mitigation plans for overall project and operational risks.
  • Serve as a resource for teams on escalated issues during project deliverables.
  • Analyze, troubleshoot, and resolve system modification and data integrity issues.
  • Perform hands-on configuration for Workday Core HCM and Payroll functionalities.
  • Coordinate functional testing and validation for Workday updates and changes.
  • Evaluate emerging Workday AI capabilities relating to business solutions.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension plans available.
  • Life insurance and parental benefits offered.
  • Adoption assistance included.
  • Paid time off with paid holidays and volunteer hours.
  • Wellness programs available to employees.
  • Career planning and continuing education support.
Full Job Description
The Opportunity

As a dedicated Senior Workday Payroll and HCM Analyst you will serve as a primary point of contact or an advanced knowledge resource for HR business projects involving the development, implementation and testing of systems modifications. You will be responsible for internal solution consulting, researching, analyzing, solution designing within Workday and also troubleshooting and resolving issues that come up.

You'll also assemble key participants and guides and facilitate cross-functional teams in the strategy development and implementation of business solutions. This role will work on both Workday Core HCM and Workday Payroll.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

  • Leads and facilitates complex HR business projects involving systems and/or business processes to achieve business goals and operational objectives.
  • Assesses overall project and operational risks and develops mitigation plans.
  • Serves as a resource to the working teams on escalated issues guiding them in development and delivery of work products.
  • Researches, analyzes, troubleshoots and resolves issues related to system modifications and/or data integrity.
  • Performs hands-on Workday configuration across Core HCM and US Payroll, including pay groups, earnings and deduction rules, calculation engines, tax configuration, retro pay-processing business process setup, calculated fields, condition rules, domain/BP security policies, reports.
  • Leads the functional testing, parallel runs, and configuration validation for semi-annual Workday feature releases, year-end tax updates, and regulatory changes.
  • Evaluates and tests emerging Workday AI capabilities within enterprise governance frameworks.
  • Responsible for notifying stakeholders of issues and describing plan for resolution.
  • Manages ambiguity and consistently drives clarity among stakeholders through negotiation.
  • Responsible for data quality and integrity by ensuring system output is monitored and interfaces and systems are validated.
  • Coaches users to maximize system functionality and data output.
  • Partners with vendor customer service as necessary in leading the customer in resolving system and/or data issues.
  • Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions.
  • Partners with clients to document and understand requirements; this may include, but are not limited to, business requirements, use cases / user stories, functional requirements, configuration requirements, data and reporting requirements, test case development and integration requirements.
  • Assesses, defines scope, identifies risk and provides solution options and/or recommendations for HR technology projects.
  • Remains current on HR system and data practices in order to implement new ideas as well as leverage system technology for operational effectiveness.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 6 years of Human Capital Management (HCM) application support and development experience, including system configuration in an enterprise environment, with direct ownership of systems analysis, solution design, and hands-on tenant configuration.
  • In-depth functional knowledge of Core HCM, US Payroll operations and their downstream impacts on Compensation, Benefits, and General Ledger Accounting.
  • Direct hands-on Workday US Payroll configuration experience, including building and maintaining pay groups, earning and deduction codes, calculation rules, retro-pay processing, and payroll settlement.
  • Direct hands-on Workday Core HCM configuration experience, including organizations, staffing models, business process definition/step configurations, condition rules, calculated fields and domain/BP policies.
  • Proven experience executing end-to-end testing cycles, including semi-annual Workday Feature release validations, parallel payroll testing, and year-end tax and regulatory updates.
  • Demonstrated proficiency building advanced Workday calculated fields and custom reports to support complex payroll logic and audit.
  • Demonstrated success consulting directly with HR, Payroll and Accounting stakeholders to translate complex compliance and compensation policies into functional technical specifications.
  • Proven ability to diagnose root causes across cross-functional integration touchpoints, evaluate configuration trade-offs, and deliver scalable production fixes for complex defect cycles.


What sets you apart:
  • Proven track record supporting end-to-end US Payroll cycles, gross-to-net calculations, and payroll-to-accounting settlement in an enterprise environment.
  • Direct experience configuring Workday Time Tracking or Absence Management alongside Payroll.
  • Workday certifications.
  • US military experience gained through military service or gained as a military spouse / domestic partner.


Compensation range: The salary range for this position is: $93,770 - $179,240.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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