Job Description Summary

This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

The Senior Vice President, TPA Governance & Relationship Management is responsible for establishing the global strategic direction, governance framework, and operating model for HarbourVest's third party administrator (TPA) platform. This executive leader serves as the senior sponsor for critical administrator relationships, ensuring alignment between service providers and the business objectives.

This leader will serve as the firm's executive for partnerships with fund administrators and service providers!

This role will report to the Head of Enterprise Operations & Strategy in Boston.

The role requires close collaboration with executive leadership across Product, Technology, Legal, Finance, Risk, Client Operations, Tax Compliance, AIFM and Credit Operations to deliver sustainable growth, innovation, and operational transformation.

This role represents a critical executive leadership position responsible for shaping the future of HarbourVest's global operating model and ensuring the firm continues to deliver industry-leading service, operational excellence, and sustainable growth.

The ideal candidate is someone who is:

The successful candidate will combine deep private markets operating expertise with exceptional executive leadership capabilities, driving long-term initiatives that strengthen HarbourVest's growth and enhance client experience globally.

Enterprise Strategy & Leadership

• Establish and implement the long-term vision and strategic roadmap for HarbourVest's global TPA operating model.
• Serve as the executive sponsor for key administrator relationships, ensuring alignment between service providers and HarbourVest's business strategy.
• Drive enterprise-wide operational transformation initiatives that enhance scalability, efficiency, control frameworks, and client outcomes.
• Influence executive decision-making by providing insight into industry trends, operational risks, emerging technologies, and future-state capabilities.
• Partner with senior leadership to support business growth initiatives, new product launches, market expansion, and evolving client demands.

Governance & Risk Management

• Define and lead all aspects of enterprise governance frameworks governing administrators and service providers.
• Ensure oversight of and reputational risks associated with outsourced operational activities.
• Lead executive-level governance forums and performance reviews, ensuring accountability, clarity, and continuous improvement.

Strategic Vendor & Relationship Management

• Negotiate strategic service agreements, operating models, performance expectations, and transformation initiatives with key partners.
• Lead issue management and resolution of critical business issues impacting clients, fund operations, or corporate objectives.
• Continuously evaluate service provider capabilities, market developments, and opportunities for optimization.

TPA Transformation & Innovation

• Drive modernization efforts through automation, digitization, data strategy, and technology-enabled operating models.
• Sponsor initiatives to simplify operating processes, enhance visibility, improve data quality, and increase operational leverage.
• Collaborate with Technology and Product leadership to define future-state capabilities and platform strategies.

Leadership & Talent Development

• Build, develop, and lead high-performing global teams focused on operational excellence, accountability, and innovation.
• Mentor team members and champion collaboration, continuous improvement, and professional growth.
• Strengthening cross-functional partnerships and alignment across business divisions and regions.

What you bring:

• 15+ years of leadership experience within investment management, private markets, alternatives, fund administration, or asset servicing.
• Significant executive-level experience being responsible for fund operations, administration, and outsourced operating models.
• Demonstrated success building and driving enterprise operating strategies within sophisticated global organizations.
• Deep expertise across private market fund structures, NAV governance, regulatory considerations, and investor servicing models.
• Proven capability maintaining strategic relationships with fund administrators, custodians, and other key service providers.
• Experience influencing senior participants while driving organizational change and business transformation.
• Experience leading large-scale initiatives with enterprise-wide impact across multiple business functions and geographies.
• Proven ability to balance strategic vision with operational execution and measurable business outcomes.

Education Preferred:

• Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field, or equivalent experience, required.
• Master of Business Administration (MBA)

#LI-Hybrid

Base Salary Range

$250,000.00 - $300,000.00

This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.