Senior Vice President, Head of Performance Management & Intelligence

BNY Mellon

$104K — $200K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant work experience; Bachelor's required, advanced degree preferred.
  • Expertise in designing performance management frameworks and technology enablement.
  • Experience translating analytics into actionable insights for talent management.
  • Understanding of global regulatory compliance in HR functions.
  • Detail-oriented with a preference for proactive action in complex organizations.

Responsibilities

  • Design and evolve the organization's performance management systems.
  • Translate enterprise strategy into actionable performance frameworks.
  • Define high performance across roles using data and AI insights.
  • Shape experiences for employees and managers to improve feedback processes.
  • Collaborate with tech teams on performance system design and integration.
  • Lead communication and adoption strategies for performance initiatives.
  • Anticipate shifts in work dynamics to evolve performance strategies accordingly.

Benefits

  • Comprehensive company-sponsored benefit programs.
  • Opportunities for professional development and advancement.
  • Access to performance-related incentive packages and bonuses.
Full Job Description
Job Description

We're seeking a future team member for the role of Senior Vice President, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY.

In this role, you'll make an impact in the following ways:
  • Performance System Architecture
    • Design and continuously evolve the organization's performance management and feedback ecosystems (including 360 processes)
    • Translate enterprise strategy into performance frameworks, behaviors, and measurement models
    • Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce
  • Performance Intelligence & Insights
    • Define and operationalize what "high performance" means across roles, teams, and functions
    • Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends
    • Partner with product and data teams to enhance performance-related tools and decision support
  • Experience & Behavior Design
    • Shape manager and employee experiences that drive meaningful, high-quality performance conversations
    • Design interventions that improve feedback quality, goal alignment, and accountability
    • Move from process compliance 12 behavior change and performance outcomes
  • Product & Technology Partnership
    • Collaborate with People tech and product teams on system design, implementation, and optimization
    • Influence roadmap decisions for performance-related platforms and tools
    • Ensure seamless integration between performance systems and broader talent ecosystems
  • Change & Adoption Strategy
    • Lead communication strategies and executive/manager enablement for performance-related initiatives
    • Drive adoption through clear narratives, capability building, and behavioral nudges
    • Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly

To be successful in this role, we're seeking the following:
  • 8+ years of total work experience and a Bachelor's degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience); advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD).
  • Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement.
  • Proven experience translating analytics into action across talent decisions, succession, and rewards.
  • Familiarity with regulatory considerations and compliance requirements across global jurisdictions.
  • Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization


BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $104,000 and $200,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

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