Senior Vice President- Client Services (Healthcare)

Everise

$240K — $250K *
US-Anywhere
+ 45 other locationsRemote
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Masters/Bachelor's Degree in Management, Business or Marketing
  • 15-18 years of experience in Client Management/Engagement
  • Energetic and enthusiastic attitude
  • Excellent interpersonal and communication skills
  • Integrity and strong business acumen
  • Achievement oriented with ability to work under high pressure

Responsibilities

  • Lead regional teams in alignment with company values and ethics.
  • Establish and maintain client account plans to achieve client satisfaction and retention.
  • Ensure achievement of operational effectiveness and revenue generation goals.
  • Support client relationship development and participate in account renegotiations.
  • Establish long-term relationships with clients at a global level in partnership with Directors.
  • Implement process improvements for operational effectiveness in client teams.
  • Facilitate communication and meetings among regional directors and managers.

Benefits

  • Medical coverage
  • Dental and vision insurance
  • Disability coverage
  • 401(k) retirement plan
  • Paid time off
Full Job Description

Job Responsibilities:

  • Leads the region and/or teams according to the values, ethics and parameters outlined.
  • Establishes and maintains client account plans and ensures that action steps are implemented to achieve results in the areas of client satisfaction and retention, expansion of services, utilization of supplier network.
  • Accountable for achievement of all designated goals and objectives in the areas of operational effectiveness, revenue generation and other success factors.
  • Proactively supports development of client relationships and attend meetings & reviews as required. This includes providing support to Directors in account renegotiations including RFPs from current clients.
  • In partnership with the Directors, establish and maintain long 6 term relationships with client at a global strategic level.
  • Identifies and implements process improvement for operational effectiveness, for client teams, based on client specific requirements whilst adhering to broader operational effectiveness goals, including technology requirements.
  • Creates an environment for success through regular communication forums, including operational team meetings and strategic leadership meetings with regional directors and managers, including all functional areas within the region.
  • Works closely with the Clients to assess any concerns on the planned program and associated business objectives.
  • Conducts Client performance analysis and develops optimization plans with Operations; recommends actions around process delivery enhancement
  • Conducts Client profitability analysis & optimization recommendations (specifically related to contract/SOW terms and performance).

Attributes & Attitude


Energetic & EnthusiasticExcellent interpersonal and communication skills

Integrity & business Centric

Achievement Oriented Ability to work under high pressure

Qualifications:

 Energetic & Enthusiastic
 Excellent interpersonal and communication skills
 Integrity & drive
 Business Centric
 Achievement Oriented
 Ability to work under high pressure
 Masters/Bachelors Degree in Management, Business or Marketing
 Experience: 15 - 18 years of experience in Client Management/Engagement

Compensation & Benefits

The anticipated base salary range for this remote position is between $240,000- $250,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, 401k, and paid time off. Depending on the specific role, compensation may also include discretionary bonus and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.

If youve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

If youve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

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