Job DescriptionWe're seeking a future team member for the role of Client Reporting, Performance Manager to join our team. This role is located in Pittsburgh, PA ( 4 days in office expectation).
In this role, you'll make an impact in the following ways:
- Manage multiple teams of staff assigned to monitor and report on client portfolio performance and maintain trade platforms utilized by clients.
- Oversee strategic direction and activities of staff in monitoring and reporting on portfolio performance, ensuring client satisfaction.
- Lead development of data collection and reporting platforms, review and analyze industry best practices and competitive offerings.
- Collaborate with leadership peers to review market practices, address gaps in offerings, and provide leadership oversight for escalated issues, ensuring senior leaders and compliance officials are apprised of potential concerns.
- Drive successful implementation of continuous improvement initiatives and lead cross-functional teams to standardize, scale, and improve business practices and training processes.
- Recruit, direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork, providing critical feedback.
- Establish leadership direction for functional training initiatives, ensuring integration with cross-functional leadership and compliance training requirements.
- Manage financial resources of the team including budgets and expenses, ensuring teams are equipped to operate and achieve objectives.
To be successful in this role, we're seeking the following:
- Bachelor's degree or the equivalent combination of education and experience is required.
- 7-10 years of total work experience with at least 1-3 years in management preferred.
- Experience in trading or brokerage preferred.
- Applicable local/regional licenses or certifications as required by the business.
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
