Job Description

Sets the user experience vision and design direction for assigned products and initiatives in collaboration with Product Management, Engineering, and Research. Leads end to end UX design activities to deliver intuitive, data informed, and scalable user experiences. Translates user needs, business goals, and technical constraints into elegant design solutions, while advocating for user centered design best practices across the organization.

What you'll be doing...

• Own and drive the end to end UX design process for complex products and features, from discovery and concept through detailed design and delivery
• Partner closely with Product Managers to translate product strategy, requirements, and business objectives into user centered design solutions
• Conduct and synthesize user research (e.g., interviews, usability testing, journey mapping, surveys) to inform design decisions
• Create and maintain UX artifacts including user journeys, personas, information architecture, wireframes, interaction flows, prototypes, and high fidelity designs
• Ensure design solutions are grounded in usability, accessibility (WCAG), and inclusive design principles
• Collaborate with Engineering to ensure designs are feasible, clearly specified, and implemented with high fidelity
• Contribute to and evolve design systems, component libraries, and UX standards to ensure consistency and scalability across products
• Facilitate design workshops, critiques, and cross functional working sessions to drive alignment and shared understanding
• Provide clear design rationale and storytelling to stakeholders, incorporating feedback while maintaining UX integrity
• Act as a UX subject matter expert, advocating for the user perspective in product and delivery decisions
• Mentor and provide design guidance to junior and mid level designers, raising overall design quality and maturity
• Partner with Marketing, Sales, and Customer Success to ensure cohesive end to end experiences across the customer lifecycle
• Participate in beta programs, pilots, and post launch evaluations to assess usability and identify continuous improvement opportunities
• Performs other duties as assigned.

What you'll bring to us...

• Bachelor's degree in Human Computer Interaction (HCI), Interaction Design, UX Design, Graphic Design, Psychology, Computer Science, or a related field
• 6+ years of professional UX design experience working on complex software products (SaaS experience preferred)
• Demonstrated expertise across the full UX lifecycle, from discovery and research through delivery and iteration
• Strong portfolio showcasing user centered design thinking, problem solving, and impact on product outcomes
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, or similar)
• Strong ability to translate user needs and business requirements into intuitive interaction and visual design

We Support Who You Are....

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.

Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

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