HCA Healthcare

Senior UX Designer

HCA Healthcare • $95K — $115K *
Nashville, TN 37211In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in human-computer interaction, user experience, product design, graphic design, or related field required
  • 5+ years in user experience or design-related roles required
  • Expertise in human-centered design principles and UX best practices
  • Strong design skills across interaction, visual, and systems design
  • Experience with mature design systems in production environments
  • Familiarity with modern front-end frameworks such as React, Vue, and Tailwind CSS

Responsibilities

  • Facilitate discussions and gather stakeholder feedback on live products
  • Plan and conduct user research using various methodologies
  • Serve as lead designer on multiple product initiatives
  • Partner with stakeholders to create product solutions for digital applications
  • Execute design deliverables including wireframes and prototypes
  • Collaborate with engineering on implementation and QA processes
  • Drive strategic conversations with product and engineering teams to overcome ambiguity

Benefits

  • Comprehensive medical, dental, vision, and behavioral health benefits
  • Free counseling and wellbeing support services
  • Paid time off, paid family leave, and short- and long-term disability coverage
  • 401(k) plan with employer match and employee stock purchase options
  • Tuition assistance and certification support through educational partnerships
  • Additional benefits for family planning, life insurance, and consumer discounts
Full Job Description
Job Summary and Qualifications

Position Summary

The User Experience Center's Clinical and Colleague Product Design Team is responsible for shaping complex healthcare software into intuitive, scalable, and technically sound products used across a nationwide ecosystem. Our work spans strategy, systems thinking, interaction design, and hands-on execution-often across multiple interrelated products with significant technical and organizational complexity.

The Senior UX Designer is an experienced and capable individual contributor who operates at a high level of design craft and technical execution. This role takes ownership of the day-to-day design strategy and execution of several products within a given portfolio, including products with challenging constraints, immature processes, or complicated cross-functional team dynamics.

Compared to a mid-level UX Designer, this role is expected to navigate ambiguity more effectively, influence outcomes more consistently, and elevate the quality of decision-making across teams. This designer brings deep expertise in human-centered design, strong systems thinking, and a practical understanding of modern front-end development. They work fluently with engineers, understand how design decisions translate into production, and execute with a level of rigor appropriate for large-scale, long-lived products. The Senior UX Designer leads by example, setting an aspirational bar for quality, communication, and technical depth for the product teams they support. Additionally, they may collaborate at the peer level to influence and shape internal standards within the Clinical and Colleague product design group.

Major Responsibilities:

Discovery & Testing
• Facilitate discussions and gather key stakeholder feedback on live products.
• Plan and facilitate user research using qualitative and quantitative methodologies (e.g., user interviews, A/B testing, usability testing, surveys, live product analytics and more).
• Document and create discovery-related deliverables that clarify research findings, including but not limited to user journeys, personas, jobs-to-be-done, information architecture maps, and service blueprints.

Design Execution
• Serve as lead product designer on multiple products within the portfolio.
• Partner with business stakeholders, product leaders, and engineering peers to design product solutions for mobile, digital, and responsive web applications that serve user goals and provide quantifiable business value.
• Execute design deliverables including but not limited to user flow diagrams, wireframes, visual designs, interactive prototypes, animation and motion prototypes, and more.
• Demonstrate sound judgment in applying the right design and technology solution to solve the problem at hand, knowing when to leverage collaborative sketching software, when to execute AI-assisted proof-of-concept prototypes, and when to produce fully refined and spec'd visual design artifacts for custom development.
• Balance momentum with quality, prioritizing durable, scalable solutions over short-term expediency.
• Translate complex requirements into clear, elegant experiences while accounting for technical constraints and long-term maintainability. Design Systems
• Thoughtfully apply, consider, challenge, and contribute to the HCA product design system, Neutron, working in partnership with Design Ops and front-end engineering.
• Apply system components thoughtfully while knowing when and how to extend patterns responsibly.
• Help improve system adoption and quality through clear usage, strong examples, and technically informed decision-making.

Technical fluency
• Collaborate deeply with front-end engineers, with a good understanding of component-based development and modern frameworks.
• Design with awareness of implementation methods, such as React or Vue component models and utility-first styling approaches like Tailwind CSS.
• Leverage AI-assisted design and development tools to accelerate exploration, prototyping, and iteration, with the ability to adapt quickly as tooling evolves.
• Ensure design intent is accurately realized in production through close partnership with engineering and QA colleagues.

Strategy & Culture
• In partnership with the Manager of Product Design, drive conversations with product and engineering partners to lead teams through ambiguity and help immature or evolving product teams arrive at more strategic, cohesive outcomes than they would reach independently.
• Foster a UX-centric culture through teaching, sharing, and coaching others on best practices, UX methodologies, and standardized UX toolsets.
• Present product design artifacts and strategies to stakeholders to solicit feedback, create consensus, and foster a culture of human-centered design thinking. Influence, Communication, and Mentorship
• Lead by example in design quality, communication, and presentation.
• Provide thoughtful feedback in group workshops and demonstrate growing skill in providing guidance to junior designers through direct critique, collaboration, and informal mentorship.
• Communicate design rationale clearly and persuasively to a wide range of stakeholders, including senior leaders, tying design decision-making to outcomes for the user, the product, and the business.
• Influence quality and outcomes through clarity of thinking, strong storytelling, and calm authority in complex discussions.
• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement."
• Perform other duties as assigned.

Education & Experience:
• Bachelor's degree in human computer interaction, user experience, product design, graphic design, or associated field required
• 5+ years of experience in user experience or design-related role(s) required

Knowledge, Skills, Abilities, Behaviors:

Demonstrated expertise in human-centered design principles and UX best practices.

Strong design craft across interaction, visual, and systems design.

Strong systems thinking with the ability to operate across multiple products.

Experience contributing to or working within a mature design system used in production environments.

High comfort with ambiguity and the ability to create clarity and direction.

Comfort operating independently while remaining highly collaborative.

Strong communication and presentation skills, including the ability to present in senior leader-facing discussions.

Ability to influence outcomes without formal authority.

Growth mindset and curiosity for evolving tools, workflows, and technologies.

Demonstrated skill suing industry-leading UX tools-primarily but not limited to Figma's suite of products including Figma Design, FigJam, and Figma Make to achieve desired outcomes.

Experience with additional AI-based vibe coding and code-authoring tools including Copilot, Cursor, Codex, Claude Code, Replit, v0, Lovable, etc. preferred

Prior experience collaborating closely with front-end engineering teams.

Working knowledge of modern front-end frameworks such as React, Vue, and Tailwind CSS, with an understanding of how design artifacts become production code in modern development workflows.
Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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