3-6 years of UX or Product Design experience, preferably in B2B
Generalist with a proactive problem-solving approach
Strong visual design skills with a portfolio showcasing impactful work
Comfortable making quick decisions in ambiguous situations
Experience with design systems and accessibility
Proficient in Figma and other design tools, with familiarity in design QA
Responsibilities
Own the end-to-end channel partner experience
Conduct research and analyze data for design decisions
Create information architecture and user flows to simplify processes
Collaborate with stakeholders including product managers and engineers
Evolve the Figma component library
Balance the focus on visual and interaction design
Communicate design decisions clearly and effectively
Benefits
Opportunity for intentional in-person collaboration in Denver once a week
Inclusive culture with a customer-first approach
Access to continuous improvement initiatives
Engagement in a diverse team across time zones
Exposure to telecom product development and innovative design workflows
Full Job Description
Duties and Responsibilities:
Own the end-to-end channel partner experience
Conduct research and behavioural data to inform design decisions and iterate quickly
Create IA, user flows, and interactive prototypes that demonstrate how to simplify complex processes
Collaborate closely with business stakeholders, product managers, engineers, and UX designers
Contribute to and evolve our Figma component library
Balance visual and interaction design-your focus is on how it works and how it look
Required Experience/Qualifications:
You have a strong understanding of UX Laws, Usability Heuristics, and Design Principles and can apply them to your work and can educate and communicate to the team why
3-6 years of experience as a UX or Product Designer (B2B, enterprise a plus)
A strong generalist who solves problems with a bias toward action
Skilled in visual design with a portfolio of shipped work and real-world impact
Comfortable working in ambiguity and making fast, informed decisions
Experience with design systems, component libraries, and accessibility principles
Proficient in Figma, Jira, Mural, Microsoft 365, and familiar with design QA
Strong communicator who can explain design decisions simply and concisely
Desirable Experience/Qualifications:
Bachelor's degree in graphic design, interaction design, HCI, human factors or equivalent certification, or experience.
Are Denver-based and open to 1 in-person intentional collaboration day per week
Have experience working on distributed teams across time zones (India, EU, UK, U.S.)
Have experience in telecom, networking, or B2B SaaS
Have used tools like Maze, Sprig, Adobe products, Polymet, Cursor, ChatGPT, Claude
Are fluent in AI-augmented design workflows and curious about what's next. Using new technologies informs how we work, it doesn't drive how we work.
Core Competencies
Communication and Collaboration
Articulate design, decisions, and user insights effectively and frequently and advocate for users.
Lead stakeholder and team workshops: kick off work, map systems and journeys, prioritize, ideate and align.
Regularly work with developers, product managers, and stakeholders across time zones.
Documentation, Architecture, and Design
Create end-to-end experiences with appropriate documentation, maps, user flows, diagrams, content, templates and IA.
Planning: strategic and tactical
Plan weekly tasks; estimates with guidance.
Problem solving
Diagnoses root causes; selects methods; validates options and recommendations with data.
Ensure product, design and development are grounded in solving real customer problems and needs in ways that work for the business
Telecom Product Development
Learn lifecycle and telecom basics (DIA, SD-WAN, SASE).
UX Research & Analysis:
Executes studies; collects data; basic analysis and reporting.
UX Design
Delivers clear flows/prototypes with feedback; uses design system consistently.
Universal Competencies
Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
Customer First (Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future
