In this senior-level role, you will serve as a credible lead on client engagements, guiding organizations through the end-to-end implementation of UKG Pro Workforce Management (WFM) and migrations from UKG Time and Attendance (UTA) module. You will bring deep product expertise, a trusted advisor presence, and a genuine commitment to coaching and developing those around you, all while consistently delivering high-quality outcomes for clients.
Primary Duties and Key Responsibilities- Lead clients through end-to-end UKG Pro WFM projects and UTA migrations, spanning requirements gathering, gap analysis, solution design, configuration, testing, rollout, and post-go-live support.
- Serve as a credible senior presence on engagements, acting as a trusted advisor who models best practices in client relationship management and professional consulting.
- Configure and validate complex WFM and UTA rules, including timekeeping policies, accrual plans, scheduling rules, pay code mappings, and workforce data integrations.
- Lead client-facing meetings and working sessions professionally, facilitating productive dialogue and driving decisions through structured problem-solving.
- Mentor and coach junior and intermediate consultants, helping them grow their product knowledge, consulting skills, and delivery quality.
- Create and maintain requirements documentation, functional design specifications, data mapping documents, test plans, and project plans.
- Manage multiple client engagements concurrently, accurately tracking and forecasting hours and proactively managing utilization and KPIs.
- Collaborate effectively with internal project teams and client stakeholders at all levels, building strong and lasting partnerships.
- Provide best-practice recommendations to clients, drawing on broad WFM and UTA domain expertise to guide configuration decisions and change management strategies.
Required Qualifications- Minimum of 7 years of experience implementing Time & Attendance and Workforce Management solutions, with at least 5 years of hands-on UKG Pro WFM (formerly Dimensions) and/or UKG UTA experience.
- Demonstrated expertise across the full UKG WFM and UTA configuration scope, including timekeeping, accruals, scheduling, pay rule design, and workforce data management.
- Strong understanding of WFM implementation methodology and the ability to independently lead a project from kickoff through go-live with minimal supervision.
- Proven ability to serve as a trusted advisor to clients, navigating complex stakeholder dynamics, difficult conversations, and competing priorities with professionalism and composure.
- Strong analytical and problem-solving skills, with the ability to coach others through complex configuration and client challenges.
- Excellent communication skills, both written and verbal, with demonstrated ability to present confidently to senior client audiences and lead meetings at all levels.
- Active UKG Pro WFM certification(s), or commitment to achieving certification within a defined onboarding period.
- Solution-oriented approach with a proactive, "make it happen" attitude and the ability to work effectively through ambiguity and competing priorities.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field; or equivalent professional experience.
Benefits: Align HCM provides professional development, ongoing training, and benefits to our outstanding remote team. Along with an open vacation policy and paid volunteer days, we offer:
- Base Salary plus Incentive Pay
- GRSP with Employer Match
- Medical Plan with Medavie Blue Cross
- Dental & Vision
- Extended Health Care
- Life Insurance for you and your family
- Online Doctor Service
- Travel Insurance
Schedule:This position follows US Eastern Time business hours, Monday through Friday.
Location:Remote (US, Canada)
Compensation:Base salary: CAD $95,000 - CAD $115,000
