Senior Trust Officer - WealthResponsible for the day-to-day management and administration for a wide variety of Wealth Management trust accounts, ensuring compliance with applicable laws, regulations, policies, and procedures.
Role ResponsibilitiesTrust Administration- Responds promptly to client distribution requests and makes cash and asset distribution as required.
- Understands the needs of and duties to the principals, income beneficiaries, and remaindermen.
- Shows a high level of professionalism toward trust beneficiaries, financial advisors, and other service professionals.
- Monitors the completion of trust tax returns.
- Complies with Trust Administration checklists related to closing accounts and account reviews.
- Completes annual account reviews as required by the South Dakota Division of Banking.
- Prepares appropriate presentations for Trust Committee review.
- Responsible for the administration of a complex book of personal trust accounts which may include supporting the administration of pooled trusts.
CompetenciesCommunication Skills- Excellent verbal, written, and interpersonal communication skills.
- Able to communicate effectively with interact with beneficiaries, financial advisors, and other third-party professionals.
- Aware of and follows company policies for electronic communications and internet use.
Computer/Technical Skills- Strong analytical skills with a high level of accuracy and attention to detail.
- Proficient using Microsoft Office Suite of applications.
- Able to understand and follow company policies regarding information security including password, multi-factor authentication, and remote access use.
Organization- Very responsive to external partner communication.
- Timely completion of distribution requests.
- Update client interactions in CRM database.
Judgment- Ability to prioritize a high number of daily tasks.
- Exhibit sound judgment and the ability to make reasonable decisions in the absence of direction.
- Swiftly refer problems/issues to the appropriate person(s) when necessary.
Role Qualifications- Demonstrated examples of leadership capabilities, including ability to handle more complex trust accounts and assuming projects in addition to assigned account load.
- Demonstrate expert knowledge of trust concepts and Capital First trusts.
- 4+ years of technical expertise in the area of trust administration or client-facing legal or financial services.
- Previous experience in a leadership role with responsibilities managing others or providing coaching, mentoring and education to others in the Company.
- Some travel required for business development opportunities.
- Undergraduate degree or equivalent experience.
- Spanish speaking is a plus.
- Trust and estate or financial background.
- JD, CTFA, or CFP certification a plus.
