Job Summary

Acrisure is seeking a Senior Transportation BI Claims Adjuster to manage litigated and non-litigated bodily injury claims involving long-haul trucking, heavy transportation, and commercial passenger transportation exposures across multiple jurisdictions throughout the United States.

This role is responsible for investigating, evaluating, negotiating, and resolving transportation related claims while ensuring timely, compliant, and customer-focused outcomes. The adjuster will independently manage files from assignment through resolution, including associated property damage exposures tied to bodily injury claims.

The ideal candidate will have experience handling trucking or transportation bodily injury claims, exposure to litigated files, and the ability to effectively manage a high-volume caseload in a fully remote environment.

Responsibilities

• Manage a caseload of transportation bodily injury claims, including litigated and non-litigated exposures
• Investigate, evaluate, negotiate, and resolve trucking and transportation related claims in accordance with company guidelines and regulatory requirements
• Handle claims involving long-haul trucking, semi-trucks, and commercial transportation exposures
• Review coverage, assess liability, and determine appropriate claim resolution strategies
• Coordinate with defense counsel and support litigation management activities as needed
• Maintain ownership of bodily injury claims and associated property damage exposures throughout the life of the claim
• Maintain accurate and timely documentation within the claims management system
• Communicate professionally with insureds, claimants, attorneys, vendors, and internal stakeholders
• Ensure compliance with applicable state regulations and company policies
• Negotiate settlements and support timely claim resolution strategies
• Mentor less experienced team members and assist with claims handling guidance when appropriate
• Perform additional duties and projects as assigned

Requirements

• 5+ years of experience handling transportation bodily injury claims required
• Experience handling long-haul trucking, semi-truck, or heavy transportation claims highly beneficial
• Commercial transportation experience, including limousine, shuttle, or tour bus claims, beneficial
• Exposure to litigated bodily injury claims required
• Ability to independently manage a caseload of approximately 115 to 120 claims
• Carrier experience highly beneficial; TPA experience also accepted
• Experience evaluating liability, damages, coverage, and settlement strategy
• Active adjuster license required
• Multi-jurisdictional licensing beneficial
• New York and California licensing or claims experience highly beneficial
• Ability to work Central or Eastern time zone business hours beneficial

Education and Licenses

• High school diploma or equivalent required
• Additional education or industry certifications beneficial

#LI-Remote

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.