Marsh McLennan

Senior Training & Quality Consultant

Marsh McLennan • $64K — $114K *
Toronto, ON M3C 0E3Hybrid
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Experience in instructional design and training delivery.
  • Strong communication and presentation skills.
  • Good organizational and time management abilities.
  • Collaborative mindset for working with teams and stakeholders.
  • Proactive problem-solver with a service-oriented approach.
  • Experience with technology-based training initiatives.
  • Proficiency in MS Office and standard business tools.
  • Ability to adapt in fast-paced environments.

Responsibilities

  • Develop and deliver training on Marsh-developed applications.
  • Prepare materials for distribution to practice groups and external audiences.
  • Provide post-training support to ensure service quality.
  • Design training programs in collaboration with internal teams and clients.
  • Manage technology project coordination and technical assistance.
  • Assist with client onboarding and agent training.
  • Maintain project documentation and attend regular meetings.

Benefits

  • Health and welfare benefits
  • Tuition assistance
  • Retirement programs
  • Employee assistance programs
Full Job Description

Senior Training & Quality Consultant

We will rely on you to:

  • Develop and deliver instructional design and training on Marsh-developed applications in classroom, CBT, and live distance learning environments.

  • Maintain, source, and prepare information and materials to be ready for distribution to practice groups, functions, teams, and external audiences.

  • Ensure post-training support as needed to maintain high-quality service.

  • Meet with internal teams and clients to design effective training programs while staying within budget and timelines.

  • Manage coordination, deployment, and technical assistance on technology projects.

  • Assist in the management of client onboarding and training of new agents.

  • Maintain project plans, status reports, and attend staff and stakeholder meetings on a regular basis.

What you need to have:

  • Experience in instructional design, training delivery, or learning and development.

  • Strong communication and presentation skills, with the ability to engage effectively with different audiences.

  • Good organizational and time management skills, with the ability to manage multiple priorities and deadlines.

  • Ability to work collaboratively with internal teams, clients, and stakeholders.

  • Strong problem-solving skills and a proactive, service-oriented approach.

  • Experience supporting technology-based training or system-related learning initiatives.

  • Proficiency in MS Office applications and other standard business tools.

  • Ability to adapt quickly in a fast-paced environment and support changing business needs.

What makes you stand out:

  • Experience delivering training on enterprise or Marsh-developed applications.

  • Familiarity with classroom, computer-based training (CBT), and live virtual learning formats.

  • Experience supporting client onboarding and new user training.

  • Ability to coordinate training-related projects and support technical deployment activities.

  • Prior experience working in a professional services, insurance, or financial services environment.

  • Strong attention to detail and comfort maintaining project documentation, reports, and meeting records.

The applicable base salary range for this role is $64,200 to $114,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a New position.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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