Technology Risk Management (TRM), part of Corporate Risk Management (CRM), partners with technology and business teams to identify, assess, and manage risks associated with emerging technologies and critical business processes. This work helps ensure alignment with the firm's risk appetite while protecting client assets, client information, and Schwab’s operational environment.

As a Senior Manager, Technology Risk Management, you will play a critical role in protecting Schwab’s technology ecosystem by partnering with Corporate Risk Management, technology, security, and business teams to identify, assess, monitor, and mitigate technology risk. As a senior individual contributor within Technology Risk Management, you will provide independent oversight of Artificial Intelligence (AI) technologies, helping ensure technology initiatives align with the firm's risk appetite, regulatory requirements, and operational resilience objectives. 

In this Technology Architecture Governance Risk (TAGR) role, you will influence enterprise-wide AI governance outcomes by evaluating the effectiveness of AI Solutions and emerging technologies, assessing compliance with technology policies, standards, and controls, and driving improvements that strengthen risk management practices. You will leverage analytical thinking, sound judgment, and risk expertise to conduct risk assessments, develop meaningful metrics and reporting, and provide insights that support executive decision-making. Success requires the ability to navigate complex environments, analyze emerging risks, balance competing priorities, and build trusted partnerships across technology, risk, audit, security, and business functions.

You will collaborate with technology, security, compliance, audit, and business teams to evaluate AI-related controls, monitor risk trends and performance metrics, support policy and standards development, assess third-party and platform risks, and contribute to operational resilience initiatives. This position offers the opportunity to influence enterprise-wide risk management practices while helping advance Schwab’s responsible adoption of innovative technologies.

Required Qualifications

• 5+ years of experience in technology operations, technology risk management, information security, governance, compliance, audit, or a related discipline.
• Experience reviewing AI-enabled software development lifecycle (SDLC) or engineering workflows, including AI-assisted development environments.
• Knowledge of AI risk concepts, governance considerations, and risk management practices across the AI lifecycle.
• Familiarity with AI evaluation techniques such as bias testing, explainability, model performance monitoring, and validation approaches.
• Experience developing risk reporting, metrics, dashboards, or executive-level governance materials.
• Working Knowledge of technology risk management frameworks and industry standards, including NIST, COBIT, FFIEC, or similar guidance.
• Understanding of applicable regulatory, compliance, and legal requirements, including GDPR, PCI, FFIEC, GLBA, SOX, or comparable regulations.
• Demonstrated ability to identify, assess, prioritize, and communicate technology and operational risks through data-driven analysis and strategic recommendations.
• Strong analytical, problem-solving, critical thinking, and decision-making skills.
• Excellent written and verbal communication skills with the ability to translate complex technical concepts for both technical and executive audiences.
• Experience influencing stakeholders, collaborating effectively, and driving outcomes across multiple business functions, including technology, security, risk, compliance, and audit teams.
• Experience managing multiple priorities and delivering results in a fast-paced, highly regulated environment.
• Ability to work independently and proactively with minimal direction.
• Bachelor’s degree in Business Risk Management, Computer Science, Information Systems, Business Administration, or a related field, or equivalent combination of education and experience.

Preferred Qualifications

• Experience providing technology risk management oversight within financial services or another highly regulated industry.
• Experience assessing compliance with technology policies, standards, controls, and governance requirements.
• Experience supporting operational resilience, cyber risk, incident management, or risk mitigation programs.
• Experience evaluating risks associated with generative AI, agentic AI, machine learning, or other emerging technologies.
• Experience of data analysis, reporting, and visualization tools such as Tableau, Power BI, or similar platforms.
• Professional certifications such as CISSP, CISA, CISM, CRISC, CPCB, or equivalent credentials.
• Advanced degree in a relevant discipline.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.