Job DescriptionWe have an exciting opportunity for a
Senior Technology Adoption Specialist at UL Research Institutes and UL Standards & Engagement, based in our Evanston, IL office.
The Senior Technology Adoption Specialist will be responsible for leading the integration and effective use of advanced technologies across the organization. Will also be responsible for developing and executing strategies for implementing IT tools and capabilities, managing organizational change processes, and delivering training to ensure end-user proficiency. Working closely with leadership, the specialist provides expertise to enhance business efficiency and productivity through IT adoption and integration into core processes.
What you'll learn and achieve:As the Senior Technology Adoption Specialist, you will play a key role in the rapid growth of ULas you:- Develop and implement comprehensive roadmaps to support the adoption of new IT tools and capabilities, including collaboration platforms and artificial intelligence solutions.
- Create and maintain detailed documentation, including user guides, best practices, process flows, and training materials to support technology adoption.
- Design and deliver training programs to educate end users on new technologies and ensure proficiency in their application.
- Conduct site assessments to identify opportunities for adopting new technologies that align with business needs and improve technical literacy.
- Lead organizational change management efforts to support the adoption of new systems while minimizing business disruptions.
- Monitor and evaluate the effectiveness of technology adoption strategies and training programs, adjusting plans based on performance data and feedback.
- Collaborate with stakeholders to gather input, align adoption strategies with business goals, and ensure solutions meet end-user needs.
- Identify and integrate IT tools into business processes to improve efficiency, streamline operations, and enhance productivity.
- Research and apply industry trends and best practices to continuously improve adoption strategies and training delivery.
- Manage relationships with external vendors and service providers to support the successful implementation of new technologies and training programs.
- Performs other duties as directed.
What makes you a great fit:While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:- Exceptional verbal and written communication skills, with the ability to explain complex technical concepts clearly to non-technical audiences.
- Excellent interpersonal skills, with a proven ability to build strong relationships and collaborate effectively across cross-functional teams and diverse stakeholders.
- In-depth understanding of various IT tools and collaboration platforms, with the agility to quickly learn and adapt to emerging technologies.
- Proven ability to manage multiple projects simultaneously, demonstrating strong organizational skills and effective time management.
- Solid knowledge of organizational change adoption principles, with a focus on human-centric approaches to lead and support change initiatives.
- Strong analytical and problem-solving abilities, including the capacity to evaluate training and adoption programs and make data-driven improvements.
- Adaptable and resilient in dynamic environments, with the ability to prioritize and perform efficiently in fast-paced settings.
Professional education and experience requirements for the role include:- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 3 years of experience in IT adoption, training, and organizational change management within a corporate environment.
- Proven experience in designing and delivering impactful training programs in both virtual and in-person formats.
- Demonstrated ability to manage relationships with external vendors and service providers.
- Certification in project management, organizational change management, or technology sales techniques preferred.
Salary Range:$81,456.37-$112,002.51
Pay type:Salary
