Arrow Electronics

Senior Technical Writer (eInfochips Inc)

Arrow Electronics • $90K — $120K *
Northford, CT 06472In-Person
Information Technology
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 4-year degree or equivalent work experience required
  • 5+ years of experience in technical writing, specifically for Embedded or IoT hardware products
  • Proficient in authoring tools such as Adobe FrameMaker and MadCap Flare
  • Strong understanding of technical documentation standards and regulations like S1000D and IEC/IEEE 82079-1
  • Excellent communication and collaboration skills, particularly with cross-functional teams

Responsibilities

  • Create and manage comprehensive documentation sets including API guides and troubleshooting content
  • Collaborate with engineering and product teams to gather technical information
  • Drive documentation planning and content architecture aligned with product releases
  • Review and edit documentation for quality and clarity
  • Mentor junior writers on documentation best practices
  • Assist in defining documentation standards and process improvements
  • Support localization workflows for international releases

Benefits

  • Medical, Dental, Vision Insurance
  • 401k with matching contributions
  • Short-Term and Long-Term Disability Insurance
  • Health Savings Account (HSA) options
  • Paid Time Off including sick and vacation days
  • Tuition reimbursement
  • Opportunities for professional growth and development
Full Job Description
Position:
Senior Technical Writer (eInfochips Inc)
Job Description:

What You'll Be Doing:
  • Create and manage comprehensive documentation sets including API guides, SDK documentation, technical reference manuals, and advanced troubleshooting content.
  • Work independently with cross-functional teams (engineering, product, support, QA) to gather technical information and stay aligned with product development cycles.
  • Drive documentation planning, content architecture, and updates in parallel with product releases.
  • Review and edit documentation created by other writers to ensure quality, consistency, and clarity.
  • Mentor junior writers, providing guidance on best practices, style, and technical accuracy.
  • Assist in defining documentation standards, templates, and process improvements.
  • Support localization workflows and advise on content strategy for international releases.
  • Manage multiple documentation projects with minimal supervision and proactively identify content gaps.
  • Take ownership of documentation deliverables and lead documentation efforts across products ensuring quality of deliverable.
  • Will be required to utilize advanced authoring and content management tools (e.g., Adobe FrameMaker, MadCap Flare, XML-based systems).
  • Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below:
    (1) Incumbent has knowledge and experience in own discipline and may still be acquiring higher level knowledge and skills. Incumbent builds knowledge of the organization, processes and customers, solves a range of straightforward problems, and analyzes possible solutions using standard procedures. A moderate level of guidance and direction is provided.
    (2) Incumbent has extensive knowledge and experience in own discipline, possesses strong knowledge of the organization, processes and customers, solves a range of complex problems, and analyzes possible solutions using standard procedures. Limited guidance and direction is provided.
    Experience / Education
    Typically requires a 4 year degree and a 5+ years of related experience; or an advanced degree without experience; or equivalent work experience.

What We Are Looking For:
  • Primary responsibility in this senior role involves creating, editing, and maintaining technical documentation like user manuals, installation guides, maintenance procedures, and other related materials for Embedded or IoT Hardware Products (Must), often collaborating with engineering teams to accurately explain complex products or processes to users, ensuring clarity and compliance with industry standards.
  • Writing and Editing: Develop comprehensive technical documentation, including user manuals, system guides, training materials, and reference manuals, ensuring clear and concise language appropriate for the target audience.
  • Technical Understanding: Gain in-depth knowledge of products and systems by working closely with engineers, designers, and other technical stakeholders to accurately capture technical details.
  • Information Gathering: Conduct research, gather information from technical drawings, specifications, and other sources to create accurate documentation.
  • Offshore team: Coordinate with the offshore team by maintaining a clear list of assigned tasks and priorities to ensure transparency.
  • Knowledge sharing: Share key learnings, updates, and challenges regularly so both teams stay aligned and informed. Encourage cross-team knowledge sharing and reviews to improve documentation quality and consistency.
  • Visual Aids: Create diagrams, charts, illustrations, and other visual elements to enhance understanding of complex technical concepts.
  • Standards Compliance: Adhere to industry standards and regulations related to technical documentation, such as S1000D or ATA 100, ensuring consistency and quality.
  • Collaboration: Work with cross-functional teams to gather feedback, review drafts, and incorporate necessary changes.
  • Content Management: Utilize authoring tools and content management systems to organize, update, and publish technical documentation efficiently.

Skills:
  • Excellent written and verbal communication skills
  • Strong technical understanding of products and systems
  • Hand-on experience with usage of JIRA & Confluence
  • Proficiency in authoring tools like Adobe FrameMaker, MadCap Flare, InDesign, Illustrator or similar
  • Ability to translate complex technical concepts into clear, understandable language
  • Attention to detail and accuracy
  • Experience with graphic design tools (if needed)
  • Knowledge of industry standards for technical documentation:
  • IEC/IEEE 82079-1: A documentation standard
  • VDI guideline 2770: A guideline for exchanging documents
  • ISO 2651x: Software documentation for target groups
  • ISO/AWI 21999: A guideline for improving the quality of translations

Additional Job Description
  • Experience in Technical Writing for Embedded/IOT Devices Design and Development documents
  • Sound Knowledge of Firmware and Software Development Tools/Technologies
  • Collaboration and Communication
  • MS Word - Documentation
  • Jira - Project Management
  • TeamCenter - PLM
  • Madcap Flare - Authoring/CMS
  • Indesign- Authoring tool
  • SAP Access- For updating/notifying- New material/Bill of material


What's In It for You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!


Work Arrangement Fully OnSite: Must be able to travel to an Arrow Client office location as requested by Arrow Client leadership.

Location: Complete On-Site at Northford, Connecticut (Complete Onsite)

Location:
US-CT-Northford, Connecticut (Cust-Honeywell)

Time Type:
Full time
Job Category:
Engineering Services

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

About Arrow Electronics

Arrow Electronics distributes a range of electronic components and enterprise computing products, services, and solutions to industrial and commercial users worldwide. The company operates in two segments, Global components, and global enterprise computing solutions. The global components segment offers semiconductor products and related services. It provides passive, electromechanical, and interconnect products comprising capacitors, resistors, potentiometers, power supplies, relays, switches, and connectors, as well as computing, memory, and other products. The Global Enterprise Computing Solutions segment offers enterprise and midrange computing products, services, and solutions to value-added resellers. It also offers access infrastructure, security, and virtualization software solutions, as well as midrange servers, storage, and software solutions. In addition, the company provides materials planning, design services, programming and assembly services, inventory management, and a suite of online supply chain tools. Its customers include the manufacturers of consumer and industrial equipment, telecommunication products, automotive and transportation, aerospace and defense, scientific and medical devices, and computer and office products.

Arrow Electronics Careers

Join the dynamic team at Arrow Electronics, a global leader in electronic components and computing solutions, where innovation meets real-world applications. At Arrow, we are committed to fostering a culture of growth and leadership, making it an ideal place for professionals seeking to advance their careers in technology.

Work You’ll Do

At Arrow Electronics, you will collaborate with some of the brightest minds in the industry, driving innovation and transformation in the global technology landscape. Our team members are at the forefront of developing solutions that shape the future of how we live and work.

Lead with Innovation and Expertise

Arrow Electronics stands at the intersection of innovative technology solutions and robust industry expertise. Our professionals lead the way in delivering cutting-edge solutions that make a difference. With a focus on sustainable technology and smart solutions, Arrow is uniquely positioned to lead digital transformations.

Join Our Global Team

Being part of Arrow Electronics means being part of a global network of over 18,000 professionals dedicated to redefining what’s possible. We offer job opportunities across a wide range of functions, from engineering to marketing, all united by a common goal of innovation and excellence.

Explore Career Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Arrow Electronics offers a variety of career paths to help you achieve your professional goals. Our commitment to diversity and inclusive culture ensures that every team member can thrive.

Professional Growth and Development

Arrow Electronics is deeply invested in the professional growth of its team members. With comprehensive benefits, diversity training, and leadership development programs, we provide the tools and resources necessary for career advancement and personal development.

Innovative Work Environment

Our work environment encourages creativity and out-of-the-box thinking. At Arrow, you will have the opportunity to engage in projects that push the boundaries of technology and make a tangible impact on the world.

Networking and Mentorship

Arrow Electronics values the power of networking and mentorship. By joining our team, you will connect with industry leaders and gain insights that can propel your career forward. Our collaborative culture fosters learning and sharing of ideas across all levels of the company.

Apply Today

Ready to take the next step in your career? Explore the job opportunities at Arrow Electronics and find the position that matches your skills and passions. Prepare your resume, sharpen your interview skills, and get ready to join a team that values professionalism and innovation.

Stay Connected

Keep up to date with the latest from Arrow Electronics by following our careers blog. Gain insider perspectives, career tips, and industry-leading insights that you can apply to your professional life.

Join Arrow Electronics—where careers soar and innovation drives success.

Learn more about Arrow Electronics
Size
20,700 employees
Market Cap
$6.3 billion
Industry
Consumer Technology
Net Income
$584.4 million
Founded
1935
5 Year Trend
+8%
Revenue
$28.6 billion
NASDAQ
ARW
* Ladders Estimates

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