Microsoft

Senior Technical Solution Manager

Microsoft • $116K — $203K *
Redmond, WA 98052In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's or Bachelor's degree in relevant field with substantial project management experience.
  • At least 4 to 6 years in project management, operations, or engineering roles depending on degree.
  • Strong understanding of server hardware and data center infrastructure.
  • Experience in large-scale infrastructure management and deployment.
  • Proficient in data analysis tools like SQL and Power BI.
  • Effective in communication across multiple organizational levels, including senior leadership.

Responsibilities

  • Assess technology risks impacting deployment by monitoring infrastructure developments.
  • Establish fungibility in design trade-offs for better alignment of hardware decisions.
  • Own and redesign Deployment Business Architecture processes for improved agility.
  • Reduce cycle times for capacity deployment based on customer input.
  • Enhance governance standards to ensure compliance with delivery protocols.
  • Engage cross-functional teams to manage interdependencies effectively.
  • Define performance metrics for decision-making support.

Benefits

  • Flexible work environment with the opportunity for hybrid or remote work.
  • Professional development and continuous learning programs.
  • Wellness programs and health insurance options.
  • Opportunities to work with cross-functional teams and senior leadership.
  • Engagement in innovative projects impacting technology and infrastructure.
Full Job Description
Responsibilities
  • Assess technology risks to deployment impact by monitoring hardware, rack, network, and data center developments, translating their implications for deployment readiness.
  • Establish row and tile fungibility and foster standardization in design trade-offs to align hardware and infrastructure decisions.
  • Own sections of Deployment Business Architecture, redesigning readiness processes for speed, predictability, and agility, with measurable outcomes.
  • Reduce the cycle time of signal-to-live processes from customer input to capacity deployment, narrowing variability in deployment speed.
  • Enhance governance and readiness standards to maximize the proportion of deployments adhering to standardized delivery protocols.
  • Engage cross-functional teams such as hardware engineering, networking, data center operations, and supply chain with effective influencing skills to address dependencies.
  • Define performance metrics and ensure quality data supports executive-level decision-making.


Qualifications
Minimum Qualifications
  • Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering OR equivalent experience.
Other Requirements
  • Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
    • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
  • Expertise in server hardware or data center infrastructure, including server and rack architecture, networks, and power and cooling systems.
  • Experience in deploying or operating large-scale infrastructure.
  • Process design and improvement skills in an operational environment.
  • Ability to establish and manage process instrumentation with clear data baselines.
  • Proficiency in data analysis tools such as SQL and Power BI.
  • Experience partnering with software development teams to enhance tools and automation.
  • Skilled in supply chain principles, inclusive of planning, sourcing, or delivery.
  • Effective communication and presentation skills, with experience influencing and sharing insights with stakeholders at various levels of the organization, including senior leadership.


Technical Solution Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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