Description
Senior Technical Solution Delivery Location: Vancouver, BC
Full-Time
In Office Role
The Role We are looking for a high-performing
Senior Technical Solution Delivery Consultant to join our team in a critical post-sales capacity. In this role, you will act as the trusted technical advisor and primary execution partner for our enterprise clients, guiding them from post-contract signature all the way to a successful platform integration and live production launch.
You will bridge the gap between complex financial API architecture and our customers' business goals, ensuring smooth onboarding, rapid time-to-market, and long-term customer satisfaction.
What You'll Do - Technical Onboarding & Architecture: Lead the technical discovery and solution design phase for newly signed enterprise clients. Map customer business requirements to VoPay's API endpoints and webhooks.
- Hands-on Integration Support: Act as the primary technical point of contact during integration. Assist client engineering teams with code reviews, API troubleshooting, authentication, payload structures, and testing in sandbox environments.
- Project Delivery Management: Drive the end-to-end delivery lifecycle. Define integration milestones, manage risk, track timelines, and remove technical blockers to ensure on-time launches.
- Platform Expertise: Serve as a subject matter expert on VoPay's product suite, payment rails (ACH, EFT, Interac, Real-time payments), security protocols, and compliance requirements.
- Cross-Functional Collaboration: Partner closely with Sales, Customer Success, Product, and Engineering teams to advocate for customer needs, feed product feedback back into our roadmap, and smooth out operational handoffs.
- Process & Documentation: Continuously refine integration playbooks, sample code snippets, developer documentation, and testing frameworks to scale the delivery team's efficiency.
What We're Looking For - Experience: 5+ years in a client-facing technical delivery role (Technical Account Manager, Solutions Architect, Integration Engineer, or Technical Consultant), preferably in a B2B SaaS or Fintech/Payments environment.
- Technical Proficiency:
- Strong hands-on experience with RESTful APIs, Webhooks, JSON, and SDKs .
- Proficiency reading and troubleshooting code in at least one modern language (e.g., Python, Node.js, PHP, Java, or C#).
- Familiarity with API testing tools (Postman, Insomnia) and web log analysis.
- Domain Knowledge: Deep understanding of payment flows, banking rails, embedded finance, or fintech platforms is a major asset.
- Communication & Leadership: Excellent written and verbal communication skills with the ability to translate complex technical concepts to non-technical stakeholders and executives.
- Problem Solver: Strong analytical and diagnostic skills-you love digging into logs and payload structures to solve complex integration puzzles.
Nice to Haves - Familiarity with payment compliance standards (PCI-DSS, AML/KYC requirements).
- Experience with platform/embedded software architectures (e.g., SaaS platforms serving sub-merchants).
- Agile project management certifications (PMP, Scrum Master).
Why Join VoPay? - Impact: Direct ownership over client success and a huge influence on product adoption.
- Growth: Opportunity to work with cutting-edge financial technology in a fast-growing, dynamic industry.
- Culture: A collaborative, innovative team culture that values autonomy, accountability, and continuous learning.
- Benefits: Competitive compensation package, comprehensive health benefits, flexible working arrangements, and professional development support.
Compensation
$80,000.00 - $90,000.00 per year
