The Senior Technical Project Manager will lead the analysis and creativityrequiredtosolveunique/complex technical and business problems on behalf of the customer for the program/project.The ideal candidate usessound judgmentto drivemajor project success, balancing customerobjectives,budgets,contracts, timelines, and margins.They will bring deep SDLCexpertiseand enterprise implementation experience.Thewillhave the ability toManageinternal information system projectsend to end, includingrequirements, feasibility, resources, change control, testing, documentation, training, and on-time, on-budgetdelivery.Projects may vary in number,sizeand complexity.

This positionis5 days in our Atlanta office.

Essential duties and responsibilities:

• Project Initiation

• Review Sales Order and Customer Success Recordfor accuracy

• Conduct Sales to Consulting hand-offand client-facing kick off meetings

• Scope Management

• Define project scope,objectives, and deliverables

• Conduct in-depth project scope analysis and address gaps proactively

• Identifystrategic opportunities that will add value to the implementation process and to the client's operational needs.

• Project Planning

• Create andmaintaingranular project schedules

• Displays advanced understanding of level of effort of every task in the project schedule

• Tracks resource allocation based on available bandwidth and level of effort

• Team Leadership

• Lead and motivate multi-disciplinary teams effectively

• Demonstrates initiative and uses sound judgment in choosing actions

• Provides inputregardingkey project staff-competency, fit, capability, and performance

• Mentor Level 1 Technical Project Managers

• Change Management

• Manage scope changes and implement effective change management processes

• Evaluates Change impact (what-if analysis) for projects and drives decision making based on mostoptimalprojections

• Budget Management

• Develop and manage project budgets

• Review and distribute Time and Materials Reports

• Communicate and able toidentifywhen budget may be exceeded and recommend solutions to stay in budget

• Resource Management

• Provide direction and support to the Project Team

• Prioritize Project tasks and conduct planning sessions with the Project Team

• Communication Management

• Run Executive Stakeholder meetings and QBRs (Quarterly Business Reviews) for programs

• Facilitate and lead weekly status update meetings and capture meeting notes in real-time

• Provide status reports focusing on budget, scope, and timeline

• Leverage our Professional Services Automation (PSA) solution as a portal to communicate Project information to our clients

• Risk and Issue Management

• Proficiencyinidentifying, analyzing, mitigating project risks, and solving issues

• Apply risk mitigation strategies, including risk avoidance, risk transfer, and contingency planning forprograms

• Lead the analysis and diagnosis to solve unique/complex technical and project issues

• Quality Management

• Provide the project team, client, and shareholders with metrics and feedback on the project's performance

• Strive for perfect execution and process improvement to prevent defects in deliverables

• Extensive experience in ensuring the quality of project deliverables through testing and review processes

• Manage Test Case assignments, issue logs, and issue resolution in TestRail

• Stakeholder Management

• Manage Stakeholder and Customer expectations

• Communicate difficult and/or complexcontent to executive level stakeholders

• Strategic Planning

• Provide strategic direction to programs and projects

• Drive organizational alignment

• Program Management

• Managelargegroupof related projects in a coordinated manner to obtain benefits and control not available from managing them individually.

• Aggregates project metrics in PMIS (Project Management Information System) Dashboard.

• Manages, updates, and publishes program processes and templates.

• Relationship Management