We are looking for a dynamic, organized Senior Technical Program Manager (TPM) to join AWS to manage AWS delivery of solutions in support of US Government customers. In this role, your primary responsibility will be supporting the delivery of technical solutions for government contracts. You will provide support and coordination responding to customer inquiries and translating customer requirements into technical requirements. You will also have the opportunity to enhance internal processes, programs and measures to drive growth and efficacy.

You will join a team of senior and principal product managers and TPMs who support our AWS government regions and contracts. The team is responsible for building and executing strategies for a delightful customer experience across multiple regions and driving business results.

As a TPM, you will have the opportunity to work closely with AWS leadership and Service Teams to sequence, report upon, and deliver services and features in government and air-gapped regions. You will collaborate and align with a specific set of AWS service teams and deliver mechanisms for services across this specified set of regions. You will collaborate with Service Teams to deliver solutions that make efficient use of resources and technologies, identifying dependencies that need to be addressed within these regions. You will assess risks, anticipate issues, overcome technical obstacles, make difficult trade-off decisions, and balance business needs and technical constraints.

Successful candidates will have a a background working with AWS services, familiarity with their architecture, strong background in program management supporting technical programs. They must be detail oriented, have excellent problem-solving abilities, and experience working with Public Sector customers in the Defense or National Security industries.

You will successfully represent program status to AWS senior leadership. Your program management expertise and operational excellence will influence the team's decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

Senior TPMs work with our external customers and internal AWS Service teams to understand the requirements of our customers from an end-to-end process. Their work lessens the burden across engineering teams and improves the customer experience. They serve as mentors to stakeholders unfamiliar with the NatSec customer experience and work with customer-facing account teams to align unique requirements with how AWS delivers and operates our services globally.

A day in the life

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- 5+ years experiences working with Defense and National Security organizations

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually