Lyft

Senior Technical Program Manager, Infrastructure

Lyft$148K — $185K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Technical Program Management or a TPM/PM hybrid role
  • Background in software, data, or systems engineering
  • Experience owning a roadmap and defining success
  • Proven experience in data platform/infrastructure migrations
  • Familiarity with Databricks, Hex, or similar BI tooling is a strong plus
  • Track record of leading cross-functional programs with dependencies
  • Clear communicator across all levels of the organization

Responsibilities

  • Run infrastructure programs end to end, from kickoff through delivery
  • Own the roadmap for your platform area: shape strategy and prioritize work
  • Drive data platform migration and modernization work across teams
  • Serve as the voice of the customer to engineering teams, surfacing pain points
  • Define success metrics and gather customer requirements for solutions
  • Build feedback loops with teams to drive improvements
  • Partner with leads to build plans, identify risks, and align stakeholders
  • Track program health and manage milestones and blockers

Benefits

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan to help save for your future
  • 12 observed holidays with discretionary paid time off
  • 18 weeks of paid parental leave for all parents
  • Subsidized commuter benefits
  • Exclusive access to Lyft's Ridership Program benefits
Full Job Description
Lyft Infrastructure builds the systems engineers depend on to ship stable, scalable, and efficient services. We're hiring a Senior Technical Program Manager to run cross-functional programs across our infrastructure and data platform teams. This role blends program delivery with product sense: you'll own the roadmap for your area, set priorities, and act as the voice of the customer back into how we build.
Responsibilities
  • Run infrastructure programs end to end, from kickoff through delivery
  • Own the roadmap for your platform area: shape the strategy, sequence the work, and make the prioritization calls
  • Drive data platform migration and modernization work, coordinating across engineering, data, and platform teams to keep dependencies and timelines under control
  • Be the voice of the customer: partner with engineering teams across Lyft, surface their pain points, and feed that back into priorities and roadmaps
  • Define success metrics and adoption goals, gather and document customer requirements, and make sure what ships actually solves the problem
  • Build feedback loops with customer teams and turn what you hear into concrete improvements
  • Partner with engineering and infrastructure leads to build plans, call out risks early, and keep stakeholders aligned
  • Own program health: track milestones, surface blockers before they slip, and keep decision-makers in the loop
  • Use your technical background in distributed systems and data infrastructure to ask sharp questions and build plans the team believes in
  • Share in the team's release oncall rotation
Experience
  • 5+ years in Technical Program Management or a TPM/PM hybrid role
  • A background in software, data, or systems engineering, enough to go deep with engineers
  • Experience owning a roadmap: setting strategy, prioritizing across competing demands, and defining what success looks like
  • Experience driving data platform or infrastructure migrations: data lakes, pipelines, warehouses, or compute platforms
  • Hands-on familiarity with Databricks, Hex, or similar data platform and BI tooling is a strong plus
  • A strong track record leading cross-functional programs with real dependencies and tight timelines, autonomously and with only high-level direction
  • Experience owning customer relationships across engineering teams, gathering requirements, and translating their needs into roadmaps and technical specs
  • Comfortable defining and tracking success metrics and adoption
  • Clear communicator across the stack, from engineer to VP
Benefits:
  • Great medical, dental, and vision insurance options with additional programs available when enrolled
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan to help save for your future
  • In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Subsidized commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $148,000 - $185,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

About Lyft

Lyft is a transportation network company that was founded in 2012 and is headquartered in San Francisco, California. The company operates a mobile app that allows users to request rides from nearby drivers. Lyft provides ride-hailing services in the United States and Canada, and it has expanded into other transportation services, such as bike-sharing and scooter-sharing. The company is known for its pink mustache logo, which was replaced by a glowing dashboard mustache in 2015. Lyft went public in March 2019.
Learn more about Lyft
Size
4,453 employees
Market Cap
$3.5 billion
Industry
Net Income
-$1.7 billion
Founded
2012
5 Year Trend
+56.4%
Revenue
$2.3 billion
NASDAQ

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