Senior Technical Product Manager - Insurance Products & Benefits

CenterWell Primary Care$104K — $143K *
US-Anywhere
+ 2 other locationsRemote
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in STEM or Business Administration/Management
  • 5+ years in Technical Product Management within a large enterprise
  • Strong understanding of Agile methodologies
  • Experience in product roadmap management and backlog prioritization
  • Excellent analytical and communication skills
  • Strong stakeholder management abilities
  • Proficient with AI tools in daily work

Responsibilities

  • Develop, own, and maintain product vision, strategy, and roadmap
  • Define product goals and metrics aligned with business objectives
  • Analyze business processes for efficiency and automation
  • Collaborate with engineering on solution approaches and delivery strategies
  • Manage product backlog and prioritize work based on business value
  • Communicate product progress and risks to stakeholders
  • Analyze performance data for continuous product improvement

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Paid time off and holidays
  • Paid parental and caregiver leave
  • Short-term and long-term disability coverage
  • Life insurance and additional benefits
Full Job Description
We are looking for a hands-on Senior Technical Product Manager to partner with business and technology teams to build and deliver scalable technology solutions for managing various Medicare/Medicaid plans and benefits across various platforms. You will own a product, platform, or major capability within our Insurance Products and Benefits portfolio, define the product vision, strategy, and the roadmap while driving execution from concept through value creation & delivery. The ideal candidate combines strong product management practices with technical acumen, enabling them to translate business needs into technology solutions, and drive cross-functional teams toward delivering measurable business outcomes.

Works with relevant Humana stakeholders to create, prioritize, and manage product iteration backlogs. Ensures final products meet technology and Humana standards and deliver maximum value to end-users, influence department's strategy. make decisions on moderately complex to complex issues. Exercises considerable latitude in determining objectives and approaches to assignments. Work is performed with minimal direction.

Responsibilities:

Product Strategy & Ownership
  • Develop, own, and maintain the vision, strategy, roadmap, and delivery of a product, platform, or major capability based on customer, business, and technology needs.
  • Define product goals, success metrics, and key outcomes aligned with business objectives.
  • Drive product decisions using data, user feedback, and business value assessments.

Business Discovery and Requirements Management
  • Work closely with business stakeholders to understand operational challenges, customer needs, and strategic priorities.
  • Analyze business processes and identify opportunities for efficiency, automation, and capability enhancement.
  • Partner with product owners to translate business problems into clear product requirements and define acceptance criteria, functional requirements, dependencies, and success metrics.

Technical Product Management
  • Collaborate closely with engineering teams to define solution approaches and delivery strategies aligned with the road map.
  • Understand system architecture, integrations, data flows, and technical constraints.
  • Help stakeholders make informed prioritization and trade-off decisions balancing customer value, technical feasibility, cost, and delivery timelines.
  • Ensure product requirements are clearly communicated and understood by delivery teams.

Agile Delivery & Execution
  • Help product owners manage the product backlog and prioritize work based on business value.
  • Partner with ARTs/Scrum teams to plan releases, sprints, and feature delivery.
  • Monitor progress, remove blockers, and achieve milestones.
  • Drive continuous improvement through iterative product enhancements and feedback cycles.

Cross-Functional Collaboration
  • Partners with various engineering, architecture, testing, operations, and business teams throughout the product lifecycle.
  • Align stakeholders around product priorities, delivery plans, and business outcomes.
  • Foster collaboration across teams and ensure successful implementation and adoption.

Stakeholder Communication
  • Communicate product strategy, roadmap progress, risks, dependencies, and business value to stakeholders at all levels.
  • Present recommendations and product updates to leadership teams.
  • Build trust and credibility through transparent communication and outcome-driven decision-making.

Product Performance & Continuous Improvement
  • Define and track KPIs, adoption metrics, operational effectiveness, and customer satisfaction measures.
  • Analyze performance data and user feedback to identify enhancement opportunities.
  • Drive product evolution through ongoing optimization and feature expansion.

Required
  • Bachelor's degree in any STEM field of study or Business Administration or Management
  • 5+ years of proven Technical Product Management experience in the current/ recent role in a large enterprise.
  • Strong understanding of Agile framework, and product development methodologies.
  • Experience managing product roadmaps and prioritizing backlogs.
  • Excellent analytical, problem-solving, and communication skills
  • Strong stakeholder management abilities. Ability to work effectively with both business and technical teams is the key.
  • Proficient in using AI tools for daily work

Preferred
  • Master's degree in business or management or in a relevant field.
  • Professional certification in Product Management
  • Experience working within large enterprise IT delivery environments.
  • Experience delivering enterprise software, platform, or digital products.
  • Health Insurance / Healthcare industry experience

Hybrid Home/Office Requirements

To ensure Hybrid Home/Office associates', the self-provided internet service of Hybrid Home/Office associates must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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