Chewy

Senior Technical Product Manager

Chewy • $141K — $225K *
Boston, MA 02115In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in a relevant field or equivalent experience.
  • 5+ years experience as a Technical Product Manager or in a similar role.
  • Expert in translating complex challenges into technical products and clear requirements.
  • Strong background in developing product documentation for agile teams.
  • Proven track record of collaboration with engineering and data science teams.
  • Exceptional analytical skills for evaluating tradeoffs based on data insights.
  • Excellent communication skills to convey complex ideas to diverse audiences.

Responsibilities

  • Define and execute product vision and strategy for inbound planning capabilities.
  • Own technical products for Chewy's 13-week inbound planning process.
  • Identify opportunities for innovation in operational planning across fulfillment centers.
  • Collaborate with engineering and data science teams on product requirements and use cases.
  • Manage the development lifecycle from scoping to continuous improvement.
  • Coordinate with various teams to align roadmaps and manage dependencies.
  • Use data to frame problems and influence strategic decisions with stakeholders.

Benefits

  • Inclusive work culture emphasizing personal authenticity and growth.
  • Management supportive of career development pathways.
  • Engagement with diverse teams through resource groups and inclusive events.
  • Comprehensive medical, dental, and vision benefits along with wellness programs.
Full Job Description
Job Description:

What You'll Do
  • Define and drive the product vision, strategy, and roadmap for Chewy's inbound planning capabilities, with a focus on automation, scalability, and science-based decision-making.
  • Own the technical products supporting the 13-week inbound planning process across Chewy's 13 core fulfillment centers.
  • Identify opportunities to innovate and improve how inbound volume, labor, inventory, capacity, and operational constraints are planned across the fulfillment network.
  • Partner with engineering and data science teams to translate complex business and operational needs into clear product requirements, technical capabilities, and use cases.
  • Work alongside engineering and data science throughout the development lifecycle to scope, test, launch, and continuously improve inbound planning solutions.
  • Coordinate across Replenishment, Transportation, In Stock, and Fulfillment Center Operations teams, including both business and technology partners, to align roadmaps, manage dependencies, and ensure the broader product ecosystem works together effectively.
  • Build trust with stakeholders by using data to frame problems, evaluate tradeoffs, and drive clear and objective decisions.
  • Influence senior leaders and cross-functional partners to establish shared priorities and alignment on inbound planning strategies.
  • Define and track key performance indicators that measure planning quality, network health, operational efficiency, and product impact.
  • Develop clear product documentation, including vision documents, roadmaps, business requirements, user stories, and leadership updates.
  • Identify risks and dependencies early, establish mitigation plans, and communicate changes or tradeoffs clearly to stakeholders.
  • Stay current on emerging technologies and industry trends in supply chain planning, automation, optimization, and data science to inform product strategy and drive innovation.


What You'll Need
  • Bachelor's or master's degree in Computer Science, Engineering, Supply Chain, Operations Research, Business Administration, or a related field, or equivalent professional experience.
  • 5+ years of experience as a Technical Product Manager or in a comparable product role, owning and driving complex technical roadmaps from strategy through execution.
  • Demonstrated experience translating complex business and operational challenges into scalable technical products and clear requirements.
  • Proven ability to develop product vision documents, roadmaps, business requirements, user stories, epics, and use cases and to work effectively with agile development teams.
  • Experience partnering closely with engineering and data science teams throughout product discovery, development, testing, launch, and iteration.
  • Strong analytical and problem-solving skills, with the ability to use data to generate insights, evaluate tradeoffs, and influence decisions.
  • Excellent written and verbal communication skills, with the ability to simplify complex technical and operational concepts for senior leaders and diverse cross-functional audiences.
  • Demonstrated ability to build trust, influence without direct authority, and drive alignment across teams with competing priorities.
  • Experience managing dependencies across multiple products, systems, teams, and operational workflows.
  • Passion for building products that improve operational efficiency, decision quality, scalability, and customer outcomes.


Bonus
  • Experience building or managing supply chain planning, inbound logistics, inventory, transportation, labor planning, or fulfillment technology products.
  • Experience using SQL and data visualization tools such as Tableau or Power BI to analyze performance and support product decisions.
  • Familiarity with data science and optimization techniques, including forecasting, simulation, machine learning, and scheduling or network optimization algorithms.
  • Understanding of distributed systems, APIs, cloud computing, and microservices architectures.
  • Experience developing products that replace manual planning processes with automated, data-driven decision-making.


What You'll Get
  • A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere-different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
  • Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.
  • Opportunities to develop meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and to celebrate inclusivity through company events, programs, and activities.
  • Comprehensive medical, dental, and vision benefits, in addition to wellness programs and resources that enable you to be your best self in and outside of work.


The base salary range for this role is $141,000 - $225,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Retail & Consumer Goods
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ
CHWY
* Ladders Estimates

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