Chewy

Senior Technical Product Manager

Chewy$141K — $225K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6+ years in Technical Product Management or related field
  • Experience with cross-functional, multi-system projects in a fast-paced setting
  • Knowledge of supply chain concepts, including forecasting and inventory planning
  • Strong technical skills related to distributed systems and APIs
  • Ability to create structured project plans from business requirements
  • Proven skills in managing project dependencies and prioritization
  • Solid SQL abilities for data analysis and validation

Responsibilities

  • Own complete delivery of technical programs in supply chain systems from concept to launch
  • Translate business needs into technical requirements and actionable plans
  • Coordinate with multiple teams to create scalable, reliable systems
  • Identify project risks and manage cross-team dependencies
  • Support design discussions by understanding system flows and integration
  • Establish program mechanisms for tracking progress and communication
  • Ensure teams align with prioritized business outcomes and adapt as needed
  • Drive continuous improvement through metrics and retrospectives

Benefits

  • 401k with company matching and annual equity grants
  • Comprehensive insurance offerings including medical, vision, and dental
  • Generous parental leave and family services benefits
  • Unlimited PTO policy for exempt positions
  • Access to employee assistance programs and discounts at Chewy.com
  • Flexible spending accounts and telemedicine services
Full Job Description
Job Description:

Our Opportunity:

Chewy is seeking a Technical Product Manager (TPM) to join our Inventory Technology team in Boston, MA. This role will focus on driving execution across critical supply chain domains including Forecasting, Inventory Planning, and Replenishment.

As a TPM, you will lead the delivery of cross-functional technical programs that power how Chewy forecasts, plans, positions, and replenishes inventory across our network. You will partner closely with Engineering, Product, Science, Analytics, and Supply Chain business teams to deliver scalable solutions that improve in-stock rates, optimize inventory health, and enable fast, reliable delivery for our customers.

You will operate at the intersection of technology, supply chain strategy, and execution, translating business needs into actionable plans and driving end-to-end delivery across systems and teams. This role requires strong program ownership, technical fluency, and the ability to navigate ambiguity while maintaining a high bar for results.

What You'll Do:
  • Own and drive end-to-end delivery of technical programs across supply chain systems, from concept through launch and post-launch support
  • Partner with business stakeholders to translate forecasting, inventory planning, and replenishment needs into clear technical requirements and execution plans
  • Coordinate across engineering, data science, product, and operations teams to deliver scalable and reliable solutions
  • Manage cross-team dependencies, risks, and tradeoffs, proactively identifying bottlenecks and driving mitigation strategies
  • Support architecture and design discussions by understanding system flows, data dependencies, and integration points
  • Establish and maintain program mechanisms including status reporting, roadmap tracking, and stakeholder communication
  • Ensure teams are delivering against prioritized business outcomes, adapting plans as needs evolve
  • Drive continuous improvement through metrics, retrospectives, and operational rigor
  • Partner with vendors where applicable, overseeing engagements and ensuring delivery against expectations
  • Contribute to building a culture of ownership, collaboration, and high-quality execution


What You'll Need:
  • 4-6+ years of experience in Technical Product Management, Program Management, or related role
  • Experience delivering cross-functional, multi-system initiatives in a fast-paced environment
  • Familiarity with supply chain concepts, particularly forecasting, inventory planning, and replenishment
  • Strong technical acumen, including understanding of distributed systems, data pipelines, APIs, and system integrations
  • Ability to translate business needs into structured plans, requirements, and milestones
  • Proven ability to manage dependencies, prioritize effectively, and deliver results under ambiguity
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making
  • Excellent communication skills with the ability to influence both technical and non-technical stakeholders
  • Bachelor's degree in a technical, engineering, or quantitative field (or equivalent experience)
  • Solid SQL skills with the ability to query, analyze, and validate data

Nice to Have:
  • Experience working in eCommerce, retail, or supply chain technology environments
  • Exposure to inventory optimization, demand forecasting models, or replenishment systems
  • Familiarity with SQL, data visualization tools, or analytics workflows
  • Experience with Agile/Scrum methodologies and tools such as Jira or Confluence
  • Exposure to machine learning or operations research applications in supply chain
  • Experience working with cloud-based platforms and modern data architectures


Why You'll Love This Role:

You'll play a key role in shaping how Chewy scales its supply chain capabilities through technology. Your work will directly impact customer experience, operational efficiency, and business performance, ensuring the right products are in the right place at the right time.

The base salary range for this role is $141,000 - $225,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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