City Of New York

SENIOR TEAM LEADER

City Of New York$90K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree from an accredited institution.
  • Four years of relevant experience in social services, including one year in an administrative or managerial role.
  • Master's degree in related fields may substitute for up to three years of experience, with conditions.
  • Graduate education or additional qualifications can compensate for some work experience but not the administrative year requirement.
  • Valid New York State License as a LCSW or LMSW can replace three years of experience.

Responsibilities

  • Assist in training staff to implement Enhanced Client Support Unit initiatives.
  • Conduct quantitative statistical analysis to prepare quality control reports.
  • Direct development and implementation of programs addressing client needs.
  • Analyze long-term trends in shelter usage and client transitions to independent living.
  • Coordinate communication between agencies and shelters to ensure policy compliance.
  • Oversee HR compliance for unit staff, addressing issues related to conduct and performance.

Benefits

  • Standard Monday to Friday 8:00 am - 4:00 pm work schedule.
Full Job Description
APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Department of Homeless Services (DHS) is requesting approval to hire one (1) Administrative Director of Social Services-MI to function as a Senior Team Leader who will:

-Assist in the implementation of Enhanced Client Support Unit initiatives by conducting training sessions for staff and providers to ensure that necessary support activities are available to the effort so that anticipated outcomes are achieved and tracked.

-Research and prepare reports using quantitative statistical analysis of trend data which form the basis of quality control functions and performance measurements that are critical to the department.

-Direct unit activity centered on the development and implementation of program designs to address emergent client needs along the continuum of care.

-Analyze long term trends in Next step shelters and program shelters, number of clients that received ILP violation and sanction in Next Step shelters and clients' that left system to independent living and assists in developing policy analysis projects.

-Coordinate unit activities by providing directions to enhance communication between the Agency, Next Step shelters and Program shelters to ensure that agency guidelines and policies are met.

-Oversee human resources issues for unit staff; ensure compliance with Agency's Code of Conducts, Time and Leave Regulations and EEO Law; Absence Control Program; Performance Evaluations and Tasks and Standards guidelines and timeframes.

Hours/Schedule: Mon-Friday 8:00 am - 4pm.

ADMINISTRATIVE DIRECTOR OF SOC - 10056

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A)A master's degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B)Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in "2(A)" above for each year of experience up to a maximum of three years; or

(C)A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

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