Overview The Senior Table Games Manager is responsible for the strategic oversight, operational performance, and regulatory compliance of all table games operations. This leadership role ensures exceptional guest service, maximizes revenue, develops team members, and maintains strict adherence to gaming regulations and company policies.
Responsibilities Operations & Revenue Management- Oversee daily operations of all table games including blackjack, poker, baccarat, roulette, craps, and specialty games.
- Monitor game performance, hold percentages, and staffing levels to optimize profitability.
- Analyze financial reports and gaming trends to adjust operations and achieve revenue targets.
- Collaborate with executive leadership on business strategies, promotions, and casino marketing initiatives.
Leadership & Team Development- Lead, coach, and develop Table Games Shift Managers, Assistant Managers, Supervisors, Dealers, and support staff.
- Establish a culture of accountability, guest service excellence, and teamwork.
- Conduct performance evaluations, disciplinary actions, and succession planning.
- Oversee hiring, onboarding, and training programs for all table games employees.
Guest Experience & VIP Relations- Ensure an exceptional gaming experience for all guests, including high-limit and VIP players.
- Interface with casino hosts and marketing teams to attract, retain, and grow premium player relationships.
- Resolve guest concerns or disputes in a professional and timely manner.
Compliance & Risk Management- Ensure full compliance with all gaming regulations, internal controls, and company policies.
- Work closely with Surveillance and Compliance teams to prevent fraud, cheating, and irregularities.
- Maintain accurate documentation, reporting, and audit readiness at all times.
Strategic Planning- Develop and implement long-term table games strategies aligned with property goals.
- Evaluate and introduce new table games, technologies, and enhancements to improve guest engagement.
- Participate in budgeting, forecasting, and capital planning processes.
Qualifications - Education & Experience
- Bachelor's degree in Business Administration, Hospitality, or related field (preferred).
- 5-10+ years of progressive table games leadership experience in a casino environment.
- Prior experience as a Table Games Manager or Director-level role preferred.
Skills & Competencies
- Strong knowledge of table games operations, casino management systems, and gaming regulations.
- Proven leadership, coaching, and team development skills.
- Excellent analytical, financial, and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to manage high-pressure situations and make sound decisions quickly.
Pay RangeUSD $75,000.00 - USD $90,000.00 /Yr.
Tipped PositionThis position does not earn tips
BenefitsWhat we offer you: - Multiple benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
*Applications are accepted on an ongoing basis. Click on "Apply" to submit for this position.Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
