Wells Fargo

Senior Systems Operations Engineer

Wells Fargo • $100K — $130K *
Chandler, AZ 85225In-Person
Information Technology
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 4+ years of experience in systems engineering or technology architecture, or equivalent via work experience, training, military experience, or education
  • 4+ years of application production support experience
  • 4+ years providing monitoring tools support for applications on JAVA or .NET and cloud platforms
  • 4+ years of automation experience using PowerShell, Bash, or Python
  • 4+ years in application and infrastructure domains including Web, Application, Database, and Server technologies
  • 4+ years of experience with Autosys

Responsibilities

  • Manage all installed systems and infrastructure, including application upgrades and vulnerability remediation
  • Increase system efficiencies and reduce human intervention time on related tasks
  • Act as a liaison for the platform team, supporting inquiries and managing problems
  • Collaborate with functional managers to align operational needs with technology
  • Recommend automation solutions for technical issues to enhance system availability
  • Analyze operational support systems and software to ensure optimal performance
  • Collaborate and consult with peers and vendors to resolve technical issues

Benefits

  • Hybrid work schedule flexibility
  • Opportunities for education and mentoring of less experienced team members
  • Exposure to high-volume, 24/7 mission-critical systems
  • Engagement in a dynamic environment with global teams and interactions across all levels of the organization
Full Job Description
About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer to join the CIB Lending group within Commercial and Corporate & Investment Banking Technology (CCIBT). This is a critical position within CCIBT Platform Management. It supports setup, maintenance, and troubleshooting of the CIB Lending applications. This role will provide support to internal and external applications, provide day to day support to the business users, monitor systems, perform technical refresh activities, application migration, batch monitoring and BCP activities.

In this role, you will:
  • Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the Systems Operations functional area
  • Contribute to increasing system efficiencies and lowering the human intervention time on related tasks
  • Act independently as a liaison for the platform team in support of daily inquiries, problem and incident management, change management, project delivery, and escalations by following established guidebooks
  • Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations
  • Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability


Required Qualifications:
  • 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of application production support experience
  • 4+ years of experience providing monitoring tools support for applications built on JAVA or .NET and cloud platforms.
  • 4+ years of experience with automation using PowerShell, Bash, or Python
  • 4+ years of experience with application and infrastructure domains, including Web, Application, Database, and Server technologies.
  • 4+ year of Autosys experience


Desired Qualifications:
  • 4+ years of Linux & Windows experience
  • 4+ years of experience working with Relationship Database Management Systems (RDBMS) such as SQL Server, Oracle or MySQL
  • 3+ years of support experience with Cloud applications likes Microsoft Azure, Pivotal Cloud Foundry or Amazon Web Services cloud
  • 3 + years of experience implementing, supporting, or developing tools to integrate with Grafana and App Dynamics
  • 3+ years of advanced scripting experience using Unix Shell Scripting, or Windows PowerShell and PL-SQL
  • 3+ years of support experience with NDM and file transmission services
  • 3+ year of Splunk experience
  • Awareness / use of AI/ML technology
  • Hands-on experience supporting enterprise application platforms in the areas of monitoring, scheduling, or observability (e.g., Autosys, Grafana, Splunk, Thousand Eyes, or equivalent).
  • Experience in financial services
  • Proven ability to triage complex production issues, perform root cause analysis, and drive issues to closure
  • Knowledge and understanding of technology production support: fast paced dynamic customer facing application which requires high availability.
  • Knowledge and understanding of technology support: high volume 24x7 mission critical systems
  • Ability to take an active role in the education, mentoring and training of less experienced team members.
  • Knowledge and understanding of PKI and SSL concepts
  • Experience supporting an enterprise-level environment
  • Ability to interact with all levels of an organization, including management
  • Strong verbal, written, and interpersonal communication skills


Job Expectations:
  • This position offers a hybrid work schedule
  • This position is not eligible for visa sponsorship
  • Relocation assistance is not available for this position
  • Flexibility to work in a 24/7 environment, including weekends, holidays and on call
  • Effective communication skills to work across global teams and time zones
  • Ability to operate independently with a strong ownership and accountability mindset.
  • Ability to analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks, controls, and outputs using standard methodologies
  • Ability to participate in defining corporate implementation and integration strategies of new technologies


Posting Location(s):
  • 300 S Brevard St., Charlotte, NC 28202
  • 2600 S Price Rd., Chandler, AZ 85286


Posting End Date:

21 Jul 2026
*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Finance & Insurance
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ
WFC
* Ladders Estimates

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