Senior Systems Engineer (Senior Enterprise Systems Engineer (Applications))

The Port of Seattle

$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in Information Technology.
  • Bachelor's degree in IT, Computer Science, or Business Administration preferred.
  • Strong communication, collaboration, and presentation skills.
  • Advanced analytical, problem-solving, and critical thinking abilities.
  • Expertise in networking protocols and services, including Azure and various programming languages.
  • Skilled in Windows and Linux Server technologies and virtualization.
  • Project management skills for planning and prioritizing tasks.

Responsibilities

  • Lead design and implementation of enterprise systems for business operations.
  • Deploy and manage enterprise software platforms across environments.
  • Monitor systems for issues and provide 24x7 on-call support.
  • Collaborate with customers to troubleshoot system issues.
  • Integrate systems into organizational infrastructure and collaborate on technology deployment.
  • Work alongside DevOps team to ensure compliance with architecture and security standards.
  • Mentor junior team members and ensure quality solutions are delivered.

Benefits

  • Comprehensive healthcare plan including medical, dental, and vision.
  • Around four weeks of paid vacation per year, increasing with tenure.
  • Paid sick leave accrued at one hour for every 40 hours worked.
  • More than ten paid holidays each year.
  • Pension and additional savings plans offered.
  • Subsidized parking and public transit options available.
  • Six weeks of paid parental leave for new family members.
  • Tuition reimbursement and support for professional development.
  • Commitment to equity, diversity, and inclusion in workplace culture.
  • Resources provided for work-life balance.
  • Focus on a mission-driven approach to support community and economic growth.
Full Job Description
Salary offers will be made within the posted range. Placement within the range will be determined based on your similar work experience. The Port considers work experience to be similar if the scope and level of responsibility of your prior positions match the job being offered.

Applications will be reviewed regularly, and interviews may be conducted prior to the close date.

As a Senior Systems Engineer, you will be responsible for leading the design, implementation, and support of enterprise systems critical for business operations. In this role, you will focus on deploying and managing enterprise software platforms and applications-such as Internet Information Services (IIS), Azure, BizTalk, WebSphere, Salesforce, and Commercial Off-The-Shelf (COTS) systems-across pre-production and production environments.
  • You will proactively monitor systems to identify and resolve issues and provide 24x7 on-call support to recover systems from critical failures.
  • You will directly work with customers to investigate and resolve system issues collaboratively.
  • You will be responsible for integrating the system into the organization's infrastructure.
  • You will work with other Information & Communication Technology (ICT) engineers, external agencies, vendors, and business units to deploy, configure, and manage technology platforms, management systems, system architecture and enterprise business applications.
  • You will, as part of the DevOps team, work with software developers and other engineers to ensure the development of the system is according to architecture and security standards and best practices.
  • You will participate in the system procurement process and provide technical guidance and recommendations to select systems that fit standards.
  • You will adhere to established team and organizational standards, processes, and procedures and meet the organization's set goals for Service Level Agreements (SLAs) and deadlines for tasks and projects.
  • You will provide technical guidance and mentorship to junior team members, collaborating with other teams to deliver high-quality solutions.


Who you are:

  • Experienced - You have four (4) years of experience in Information Technology.
  • Desired - We hope you have a bachelor's degree in information technology, computer science, or business administration.
  • Committed to Equity - You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
  • Efficient Communicator - You possess strong communication, collaboration, and presentation skills. You effectively communicate with different levels of engineers and business users. You also have strong writing skills and can express complex technical information clearly and concisely.
  • Critical Thinker - You have advanced analytical and problem-solving skills combined with critical thinking. You have the expert capability to analyze complex systems, identify problems, and solve technical issues. You can make informed decisions based on analysis and data.
  • Expert - You have expertise in networking protocols and services such as Firewall, TCP/IP, DNS, DHCP, Active Directory, SNMP, and Azure Services (Azure App Service, Azure Logic Apps, Azure API Management, Azure DevOps, Azure Monitor). Additionally, you have experience with programming languages such as C/C+, .NET, and Java/JavaScript. You are skilled in architecture principles, SQL query writing, and database platforms such as MSSQL, Oracle, and MySQL. You also have advanced knowledge of Agile, DevOps, and related tools.
  • Technologically Skilled - You have working knowledge of Windows and Linux Server technologies and Virtualization (VMWare). You have advanced knowledge in one or more scripting technologies like PowerShell, Python, Ruby, and Linux Shell Scripting.
  • Highly Organized - You have project management skills, including planning and prioritizing tasks, managing timelines, and coordinating with other stakeholders.


What else you need to know:

  • Work Schedule - Your normal work schedule will be Monday - Friday, 8:00 a.m. to 5:00 p.m. (40 hours per week). Slightly more flexible start and end times are available in this role. You may be required to work any and all assigned shifts, including weekends and holidays. You may be required to work during emergencies.
  • Work Environment - This work will take place in a hybrid/in-office setting at Management's discretion.
  • Washington State Residency Requirement - Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.


Why you'll love it here:

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port's mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle's website. If the position is represented by a union, please refer to the " Collective Bargaining Agreement " or contact the appropriate Union Representative for specific information related to benefits and eligibility.

  • Healthcare - Medical, Dental, and Vision Care with options that work for you and your family.
  • Paid Vacation - Just about four weeks per year that increases with tenure to rest and rejuvenate.
  • Paid Sick Leave - At least one hour of sick leave for every 40 hours worked.
  • Holidays - More than ten days per year to celebrate with family and friends away from work.
  • Pension/Retirement Plans - A pension and additional savings plans to prepare for your future after the Port.
  • Getting to Work - From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
  • Parental Leave - Six weeks of paid leave to spend with new additions to your immediate family.
  • Development - From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
  • Equity, Diversity, and Inclusion - The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees - regardless of race, gender, and other identities - succeed and reach their fullest potential.
  • Work-Life Balance - We provide the resources to help you create habits to be healthy and balanced.
  • Mission Driven - We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

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