The Senior Systems Analyst, WM will lead supporting business applications, including maintenance, new development and problem solving to provide the company with a reliable set of business applications designed to facilitate the information needs of WWW's business units. Primary Duties: - Configures software or creates/modifies software code to meet business requirements; creates and executes test plans for software modifications and facilitates transfer into production - Writes software documentation suitable for internal systems control and user manuals; develops and provides user training - Confers with customers and team members, including across teams, to determine requirements; designs business application systems that address and solve complex corporate business needs - Estimates system configuration and development efforts for self and functional area - Functions as an area leader on large projects and/or project leader on small and medium projects; coordinates resources, milestone schedules and related communication; responsible for delivery of assigned work area(s) or project(s) - Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required - Leads and/or assists team members and customers with problem solving related to software application performance and usage; collaborates across teams as needed - Participates in and supports disaster recovery initiatives and change management standards and procedures; assists in developing standards and procedures when required - Evaluates make vs. buy system alternatives under general direction; maintains awareness of current technologies and trends; assimilates new technology into company work environment - Develops technical and business proficiency through education, work assignments, research and technical/user group participation; demonstrates practical application of learning and actively shares knowledge across functional area - Provides 24-hour on call support, including evenings and weekends per schedule - Performs other duties as required/assigned by Manager - Performs duties consistent with the company's AAP/EEO goals and policies Knowledge, Skills and Abilities Required: - Bachelor's degree (or its foreign equivalent) in Computer Science, Information Systems, a Business discipline, or related field or equivalent work experience - 8 or more years' experience with Manhattan PkMS/WMI, IBMi (iSeries, AS/400), SQL, RPG / CL development are strongly preferred - Warehouse Control Systems and MHE integration experience strongly preferred - Manhattan Touch Warehouse, SCI, LM (Labor Management) desired - AS/400 Administration and SAP knowledge a plus - Strong functional knowledge of warehouse & distribution systems and concepts with demonstrated area(s) of expertise (e.g. host interfaces, order management/waving, reporting, carrier setup & certification, etc) - Experience in front-line problem resolution, go-live support and post go-live support while successfully working on multiple projects - Demonstrated experience leading analysis, project work and problem solving both independently and as part of a team Working Conditions: Normal office environment, hybrid in-office schedule available. Some travel required Exceptions may be made to allow 100% remote roles and additional requirements may apply. #LI-MM1 The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.