TIAA

Senior Systems Analyst, CRK

TIAA$136K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in the financial domain, with expertise in retirement products and brokerage services.
  • Proven experience as a Portfolio Architect knowledgeable in Service Oriented Architecture and microservices design.
  • Hands-on experience with API technologies such as REST, SOAP, and MuleSoft for enterprise integrations.
  • Familiarity with AWS services, Red Hat OpenShift, and multi-environment deployments.
  • Experience designing BPMN-driven workflow applications.

Responsibilities

  • Define system scope through research to develop or modify information systems.
  • Prepare flow charts and conduct feasibility studies for system design solutions.
  • Create technical documentation for system users and maintenance support.
  • Collaborate with analysts and engineers to determine system design constraints and performance standards.
  • Analyze existing systems for improvements and documentation revisions.
  • Assist in developing user training sessions and demonstrations.
  • Monitor application operations for efficiency and troubleshoot issues.

Benefits

  • Comprehensive training and support for career development.
  • Access to cutting-edge technologies and tools in a fast-paced environment.
  • Opportunities for collaboration with cross-functional teams.
  • A culture that encourages innovation and continuous improvement.
Full Job Description
The Systems Analysis job participates in the designing of information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Working under general supervision, this job is responsible for analyzing information from system users to formulate the scope and objectives of the system and preparing the design of possible systems solutions.

Key Responsibilities and Duties
  • Defines system scope through research and fact-finding to develop or modify moderately complex information systems.
  • Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions.
  • Prepares technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
  • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
  • Analyzes and proposes revisions to existing system logic difficulties and documentation as necessary.
  • Assists in the development of training sessions and demos for end users.
  • Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 5+ Years Required; 7+ Years Preferred

Career Level
9IC

Required Skills
  • Financial Domain experience of 5+ years including knowledge of retirement products, annuities, rollovers and brokerage products.
  • Application Architecture & SOA Proven experience as a Portfolio Architect with strong understanding of Service Oriented Architecture, microservices design, and API governance across large-scale financial ecosystems.
  • API & Integration Technologies Hands-on experience with REST and SOAP web services, JSON, XML, WSDL, MuleSoft ESB, and Kong API Gateway for building and managing enterprise integrations.
  • Cloud & Container Platforms Experience with AWS services including RDS and OpenSearch, and container orchestration using Red Hat OpenShift across multi-environment deployments including disaster recovery environments.
  • BPMN & Business Process Management Hands-on experience designing, developing, and managing BPMN-driven workflow applications and BPM platforms.


Preferred Skills
  • Messaging & Event Streaming Working experience with IBM MQ and Apache Kafka for message-driven and event-driven architecture patterns.
  • Agile & Project Management Experience with Agile/Scrum methodologies, SDLC practices, and project management including backlog management using Azure DevOps and JIRA.
  • Optional Database & Data Management Proficiency in SQL, PostgreSQL, and Oracle databases including data modeling and query optimization.
  • Optional Security & Identity Management Experience with PingFederate OAuth2 for token-based authentication and CyberArk Conjur DAP for enterprise secrets management.
  • Optional Monitoring & Observability Experience with Splunk for application monitoring, log analysis, and production observability.
  • Java/J2EE Development 5 or more years of Java and J2EE application design and development experience.
  • Optional DevOps & Release Management Experience with GitLab or similar source control tools, CI/CD pipelines, and end-to-end release planning and orchestration across multiple environments.
  • Operating Systems Working knowledge of both Windows and Linux operating systems.


Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date:
2026-08-14

Base Pay Range: $136,000/yr - $180,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

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TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
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17,000 employees
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