Shield AI

Senior Systems Administrator (R5242)

Shield AI$97K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in systems administration or enterprise desktop support.
  • Strong proficiency in Windows and Linux operating systems.
  • Experience with Active Directory and Azure AD for identity/access management.
  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security.
  • Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA).
  • Strong communication and collaboration skills with technical and non-technical teams.

Responsibilities

  • Provide hands-on support for desktop, server, and systems administration in Windows and Linux.
  • Install, configure, and troubleshoot hardware and software issues for end-user devices and servers.
  • Administer user accounts, access control, and group policies via Active Directory and Azure AD.
  • Manage IT assets through their lifecycle: procurement, deployment, support, and decommissioning.
  • Ensure software licensing compliance and asset tracking using IT asset management tools.
  • Generate reports on usage, compliance, and asset depreciation for audits.
  • Lead and mentor junior team members and contribute to technical documentation.

Benefits

  • Bonus structure in addition to salary
  • Comprehensive benefits package for full-time employees
  • Opportunities for equity participation
  • Temporary benefits available after 60 days for temp employees
Full Job Description
Job Description:

The Systems Administrator is responsible for supporting, securing, and optimizing enterprise IT operations. This includes end-user system support, infrastructure maintenance, IT asset lifecycle management, and leadership of junior team members. The ideal candidate brings strong technical expertise, organizational discipline, and a collaborative mindset to support a modern, scalable, and secure IT environment.

What you'll do:

  • Provide hands-on desktop, server, and systems administration support for Windows and Linux environments.
  • Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems.
  • Administer user accounts, access control, and group policies using Active Directory and Azure AD.
  • Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning.
  • Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools.
  • Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs.
  • Lead and mentor junior administrators and support staff; contribute to technical documentation and team training.
  • Participate in on-call rotation and perform maintenance activities outside business hours as required.
  • Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response.


Required qualifications:

  • 3+ years of experience in systems administration or enterprise desktop support roles.
  • Strong proficiency in Windows and Linux operating systems.
  • Experience with Active Directory, Azure AD, and identity/access management tools.
  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices.
  • Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA).
  • Ability to participate in an on-call rotation and off-hours maintenance windows.
  • Strong documentation, troubleshooting, and customer service skills.
  • Excellent communication and collaboration across technical and non-technical teams.


Preferred qualifications:

  • 5+ years of IT experience, with at least 2 years in a senior or mentoring capacity.
  • Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell.
  • Working knowledge of ITIL practices related to change, incident, and asset management.
  • Previous experience in asset lifecycle planning and procurement strategy.
  • Experience supporting remote and hybrid work environments.
  • Industry certifications (e.g., CompTIA, Microsoft, ITIL, Cisco) are a plus.


$97,000 - $140,000 a year

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

About Shield AI

Shield AI is a defense technology company that develops artificially intelligent systems for military applications. The company was founded in 2015 by Brandon Tseng, Ryan Tseng, and Andrew Reiter, and is headquartered in San Diego, California. Shield AI's products include autonomous drones and software that can be used for reconnaissance, surveillance, and other military operations. The company's mission is to reduce the number of military casualties by providing soldiers with better intelligence and situational awareness. Shield AI has received funding from a number of investors, including Andreessen Horowitz and Founders Fund.
Learn more about Shield AI
Size
200 employees
Industry
Founded
2015

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