Navy Federal Credit Union

Senior System Analyst

Navy Federal Credit Union$95K — $115K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in IT, Computer Science, Business Administration, Engineering, or equivalent experience.
  • 5+ years in systems analysis or IT/business support.
  • Thorough understanding of Real Estate Lending processes.
  • Advanced knowledge of systems analysis and project management methods.
  • Strong analytical and problem-solving skills.
  • Excellent written, verbal, and quantitative communication abilities.
  • Proven ability to lead systems analysis and improvement projects independently.

Responsibilities

  • Lead analysis for complex business issues and define system requirements.
  • Create workflow diagrams and technical documentation.
  • Design automated system controls and protocols to enhance efficiency.
  • Conduct sessions with end users to validate systems requirements.
  • Optimize workflow charts and write specifications.
  • Manage project planning for major initiatives, ensuring timelines and budgets are met.
  • Facilitate user acceptance testing and obtain stakeholder approvals.
  • Standardize system protocols by updating procedures and documentation.
  • Develop and review training programs and materials.

Benefits

  • Standard work hours Monday - Friday from 8:00 AM to 4:30 PM.
  • Multiple office locations: Vienna, VA; Pensacola, FL; and Winchester, VA.
Full Job Description
Job Description

Responsible for evaluating business needs and designing technology-based solutions that improve operational efficiency and effectiveness. This role acts as liaisons between business stakeholders and IT teams, translating requirements into functional specifications and supporting the development, testing, and implementation of automated systems. At the senior level, the analyst leads the analysis and design of complex systems and business processes. This role provides technical guidance, mentors junior analysts, and manages small to mid-sized projects. The analyst ensures alignment between business goals and system capabilities, drives process optimization, and supports change management and training initiatives.

Responsibilities

  • Lead analysis for complex business issues and define system requirements to support organizational goals.
  • Leads workflow diagrams creation and technical documentation.
  • Design and recommend automated system controls and protocols to improve efficiency and accuracy.
  • Lead session with end users to validate models, systems requirements and specifications.
  • Optimize and redesign workflow charts and diagrams to study system capabilities and write specifications.
  • Lead project planning of major initiatives and ensure timelines and budgets are met.
  • Lead user acceptance testing and facilitate stakeholder sign-off of frameworks.
  • Standardize system protocols by writing and updating procedures and documentation.
  • Lead training programs and review content and materials.
  • Perform other related duties as assigned.


Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, Business Administration, Engineering or the equivalent combination of education, training or experience
  • 5+ years of experience in systems analysis or IT/business support
  • Complete knowledge and understanding of Real Estate Lending
  • Advanced understanding of systems analysis and project management methodologies.
  • Strong analytical and problem-solving abilities.
  • Excellent and effective written, verbal, and quantitative communication skills.
  • Leads system analysis projects with minimal guidance.
  • Leads system testing processes and leads improvement initiatives.
  • Strong ability to build positive working relationships and cross-function collaboration.


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526
  • 141 Security Drive, Winchester, VA 22602

About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Founded
1933

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