Qualcomm

Senior Support Engineer

Qualcomm$101K — $152K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Mechanical Engineering or related field, or PhD
  • 4+ years with mechanical systems and design testing
  • 5+ years of experience with 3D CAD software (e.g., Creo)
  • 2+ years in a role interacting with senior leadership
  • Experience with soldering, mechanical assembly, and blueprint interpretation

Responsibilities

  • Design and develop mechanical hardware including fixtures and enclosures
  • Build and qualify prototype units for development and production
  • Troubleshoot and resolve hardware and lab issues involving electro-mechanical systems
  • Conduct feasibility studies on designs for functionality and manufacturability
  • Document mechanical requirements and collaborate with engineering teams
  • Read and apply technical drawings and schematics for accurate assembly
  • Maintain lab equipment and support fast-paced development activities

Benefits

  • Competitive annual discretionary bonus program
  • Opportunity for annual RSU grants
  • Comprehensive benefits package to support work-life balance
  • Access to advanced tools and technology for efficiency
  • Supportive work environment that emphasizes collaboration and communication
Full Job Description
Job Area:
Engineering Group, Engineering Group > Mechanical Engineering

General Summary:

The successful candidate will operate as a member of the Corporate Engineering Services organization team. Responsibilities include working with onsite engineering teams troubleshooting HW issues & onsite hardware and system rework. Design fixtures, jigs, rack assemblies, rework trays, etc. Manages/reports on lab deployment operation and proto lab technology center. Work with internal and external machine shop to fabricate prototype and build project needs to ensure project schedules are met.

Part of this role will include supporting HW design requirements, developing schematics, working with component engineering, mechanical engineering, PWB CAD, sourcing, program management, technology team(s) to complete lab & test HW designs, development, and delivery to technology team(s).

This successful candidate will need to effectively communicate across Geo's (USA, India, and EU) verbally, and written, on a regular basis.

Preferred Qualifications:
• 4+ years of work experience with mechanical systems, equipment, analysis, packaging enclosures, or related work experience.
• 4+ years of work experience with design testing and/or prototyping.
• 5+ years of work experience with 3D CAD software (e.g., Creo).
• 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director and above).

Principal Duties and Responsibilities:
  • Design and develop mechanical hardware, including fixtures, jigs, rework trays, sheet-metal parts, chassis, panels, and enclosures.
  • Build, assemble, and qualify prototype units, test platforms, and mechanical subsystems for development and production use.
  • Apply mechanical engineering fundamentals to troubleshoot, test, and resolve hardware and lab issues involving electro-mechanical systems.
  • Conduct feasibility studies and evaluate new or modified designs for functionality, manufacturability, reliability, and assembly processes.
  • Define and document mechanical requirements, design constraints, and rework plans in collaboration with engineering and prototype teams.
  • Read, interpret, and apply mechanical drawings, blueprints, wiring diagrams, and schematics to support accurate builds and modifications.
  • Create and maintain mechanical documentation, including drawings, specifications, and assembly or rework instructions.
  • Support prototype and test systems through fabrication and integration of supporting components such as wire harnesses, cable assemblies, and PCBs as required.
  • Evaluate material selection, build methods, and mechanical robustness of development and test platforms.
  • Interface effectively with prototype leads, engineering groups, manufacturing, and suppliers to support builds and source components.
  • Maintain lab equipment, tools, and prototype workstations to support fast-paced development activities.
  • Support multiple projects simultaneously while meeting aggressive design and delivery schedules.


Level of Responsibility:
• Works independently with minimal supervision.
• Decision-making may affect work beyond immediate work group.
• Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc.
• Works within the prescribed budgetary objectives of the department.
• Has a great degree of influence over key organizational decisions.
• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Skills and Experience:
  • Proficient with using AI tools to optimize working efficiency
  • Ability to trouble shoot engineering test platform
  • Operate chip reworking, SMT, and 3D printing and CNC machine.
  • Advanced electronic training or relevant experience.
  • Proficient in using assembly tools and equipment.
  • Ability to read and interpret blueprints, wiring diagrams, wire lists, sketches, and schematics.
  • Experience in soldering and mechanical assembly (including chassis, rack, cable, and harness assemblies).
  • Basic mechanical assembly skills.
  • Skilled in soldering and rework of CCAs, including blue wiring.
  • Experience in disassembly and assembly of devices.
  • Experience in industrial automation, factory hardware, industrial network protocols, functional safety standards & implementations, and redundant systems.
  • Proficiency with designing CREO CAD tools and Agile system
  • Knowledge of schematic, layout, design for manufacturing, and design verification.
  • Experience in industrial automation and hardware.


Minimum Qualifications:
• Bachelor's degree in Mechanical Engineering or related field and 2+ years of Mechanical Engineering or related work experience.
OR
Master's degree in Mechanical Engineering or related field and 1+ year of Mechanical Engineering or related work experience.
OR
PhD in Mechanical Engineering or related field.

Pay range and Other Compensation & Benefits:
$101,400.00 - $152,200.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

About Qualcomm

Qualcomm Ventures is the investment arm of Qualcomm Incorporated. Founded in 2000, Qualcomm Ventures is a corporate venture capital fund with over 150 active portfolio companies and more than 20 exits over a billion dollars, including 99 Taxis, Cruise Automation, Fitbit, Invensense, NQ Mobile, Waze, and more. As a global investor, Qualcomm Ventures helps connect entrepreneurs to the resources, relationships, and deep industry expertise they need to succeed in the mobile technology ecosystem.

Qualcomm Careers

Joining Qualcomm offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a pivotal leader in the world of wireless technology, Qualcomm stands at the forefront of digital communication advancements. Our team of professionals is dedicated to pushing the boundaries of what's possible, making this an ideal time to become part of our global community.

Work You’ll Do

At Qualcomm, you will collaborate with some of the brightest minds in the industry, engaging in work that transforms the way the world connects, computes, and communicates. Our diverse team is driven by a shared passion for creating path-breaking wireless technologies that empower mobile ecosystems worldwide.

Innovate and Grow

Embrace the opportunity to innovate alongside leaders in the field and contribute to projects that have a global impact. Qualcomm is committed to fostering a culture of innovation and continuous improvement, ensuring that every team member has the opportunity to make a significant impact.

Professional Growth and Development

Qualcomm is dedicated to the professional growth of its employees, offering unparalleled benefits, diverse career paths, and extensive training programs that encourage professional and personal development. Whether you're looking for leadership roles or specialized technical positions, Qualcomm provides the resources and support to help you drive your career forward.

Diversity and Inclusion

We believe that a diverse workforce fuels our innovation and reflects our commitment to making a positive impact. Qualcomm’s inclusive culture and diversity training programs are designed to promote an environment where all employees can thrive.

Internship Programs

Start your career with Qualcomm through our dynamic internship programs. These opportunities allow you to apply your skills in real-world scenarios, providing a robust foundation for future employment. Internships at Qualcomm are characterized by meaningful projects and the chance to network with industry leaders.

Join Our Team

Explore the numerous job opportunities at Qualcomm, from engineering to marketing, and discover how your skills and interests align with our mission. We are continuously hiring creative and driven individuals who are ready to contribute to our culture of innovation.

Prepare for Your Interview

Ready to join our team? Prepare your resume to highlight your relevant experience and skills. Our interview process is designed to understand your capabilities and how they align with our goals at Qualcomm. We look for passionate, curious, and innovative team players who are ready to take the next step in their careers.

Stay Connected

Keep up to date with the latest at Qualcomm by following our careers blog. Gain insider perspectives and industry-leading insights that can help you navigate your professional journey.

Career Opportunities Await

At Qualcomm, your career is what you make of it. With support for your ambitions and a network of global professionals, the opportunities to advance and excel are nearly limitless. Join us and be part of a team that’s leading the world in next-generation technology.

Search Qualcomm Jobs

Discover the positions that match your skills and interests. We are looking for individuals who are ready to make an impact and excel in a fast-paced, innovative environment.

Explore Qualcomm Careers

Whether you're seeking an internship, a first job, or a leadership position, Qualcomm offers a range of opportunities across various disciplines. Let your career journey begin here, where innovation, leadership, and growth come together to create extraordinary outcomes.
Learn more about Qualcomm
Size
45,000 employees
Market Cap
$122.5 billion
Industry
Net Income
$6.7 billion
Founded
1985
5 Year Trend
+14.7%
Revenue
$26.6 billion
NASDAQ

Similar Jobs

More Jobs at Qualcomm

More Manufacturing & Automotive Jobs

  • Controller
    $120K — $130K *
    Belleville Boot Company
    Belleville, IL 62220 (Saint Clair County)
  • Director of Engineering
    $150K — $250K *
    Buyers Products
    Mentor, OH 44060 (Lake County)
  • Plant Manager
    Top Industrial Manufacturing Company
    Chicago, IL 60601 (Cook County)
  • Vice President – Vitamin Team
    Feldkamp Marketing
    Cincinnati, OH 45202 (Hamilton County)
  • Amazon
    Operations Manager
    $91K — $136K *
    Amazon
    Davenport, IA 52806 (Scott County)

Find similar Senior Support Engineer jobs: