Senior/Staff Product Designer

Twenty Technologies, Inc

$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience designing complex B2B and technical products.
  • Strong product judgment to identify real problems and prioritize solutions.
  • Outstanding interaction design and systems-thinking capabilities.
  • High visual/product craftsmanship while maintaining speed and quality.
  • Experience collaborating closely with product managers and engineers.
  • Ability to challenge assumptions and influence design direction decisively.
  • Experience working with technical and expert user groups.

Responsibilities

  • Own critical product areas from discovery to delivery.
  • Translate ambiguous customer needs into clear workflows and interactions.
  • Collaborate with PMs and engineers to shape product direction and tradeoffs.
  • Simplify complex workflows into user-friendly interfaces.
  • Use insights and context to drive informed design decisions.
  • Create high-quality wireframes, prototypes, and visual designs.
  • Evolve design patterns and principles as the product develops.
  • Clearly communicate design rationale to team members and leadership.

Benefits

  • Medical, dental, and vision plan options, along with life and disability coverage.
  • Paid parental leave for eligible employees, with extended time for birthing parents.
  • Flexible PTO policy allowing for paid holidays and time off as needed.
  • 401(k) retirement plan with pre-tax and Roth options, including HSA/FSA.
  • Commuter benefits, on-site garage parking, bike storage, and a fitness center.
Full Job Description
Job Description

We're hiring a Senior/Staff Product Designer to own key product/design areas for Twenty's mission-critical software and help shape the product experience as we scale.

This person will be a senior individual contributor who partners closely with product managers, engineers, mission/domain experts, and company leadership. They will work in ambiguous product areas, understand complex user workflows, turn messy requirements into clear product experiences, and help raise the quality bar for how Twenty designs and ships software.

This is a hands-on ownership role for a product-minded designer who can move from problem framing to interaction design to polished execution. The right person is comfortable working with technical products, expert users, and fast-changing priorities. They can think strategically, sweat the details, and collaborate deeply with PM and engineering.

What You'll Do
  • Own design for important product areas from discovery through shipped product.
  • Translate ambiguous customer, mission, and product needs into clear workflows, prototypes, interaction models, and product experiences.
  • Partner closely with PMs, engineers, and domain experts to shape product direction and make thoughtful tradeoffs.
  • Simplify complex technical workflows into usable interfaces for expert users.
  • Use customer/user insight, product judgment, and business context to inform design decisions.
  • Create high-quality flows, wireframes, prototypes, and visual designs.
  • Own and evolve early design patterns, product experience principles, and reusable components as the product grows.
  • Communicate design rationale clearly to cross-functional partners and leadership.
  • Operate with high ownership in a fast-moving, high-ambiguity environment.


What We're Looking For
  • Experience designing complex B2B, enterprise, developer, security, defense, data, AI, or technical products.
  • Strong product judgment: you can identify the real problem, make tradeoffs, and prioritize when the path is unclear.
  • Excellent interaction design and systems-thinking skills.
  • Strong visual/product craft, with the ability to move quickly without losing quality.
  • Comfort partnering deeply with PM and engineering.
  • Ability to challenge assumptions, explain rationale, and influence direction without relying on authority.
  • Comfort working with technical, expert, or operational users.
  • Clear, crisp communication with engineers, PMs, executives, and users.
  • Ability to operate in ambiguity, high stakes, and fast-changing product conditions.


Nice to Have
  • Experience in cybersecurity, defense, intelligence, developer tools, data platforms, AI/ML products, or workflow-heavy enterprise software.
  • Experience designing for analyst, operator, investigation, command-center, or human-in-the-loop workflows.
  • Experience at an early-stage startup or as an early design hire.
  • Experience building design systems or product patterns from scratch.
  • Familiarity with AI-assisted workflows or complex data-heavy interfaces.


Benefits
What's on the table:
  • Health. Medical, dental, and vision plan options. Life / AD&D, disability coverage options.
  • Family. Paid parental leave for eligible full-time employees. 12 weeks for birthing parents, 4 for non-birthing parents, 6 weeks for adoptive, foster, or intended parents through surrogacy.
  • Vacation. Paid holidays and flexible PTO. Take what you need.
  • Retirement. 401(k) with pre-tax and Roth options. HSA/FSA options, dependent care FSA.
  • At the office. Commuter benefits. On-site garage parking. Bike storage. Building fitness center. Desk setup stipend.

Benefits vary by location, role, and eligibility. Full plan details provided during the interview and offer process.

If this role sounds like you, apply and share with us your interest.

Some positions may require eligibility to obtain a U.S. Government security clearance. Any clearance requirement will be listed in the role description.

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