Senior SRE DHCP & DNS

Rogers Communications

$100K — $120K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in network architecture and management, with a focus on DNS/DHCP.
  • Strong knowledge of CableLabs DOCSIS specifications and principles related to service provisioning.
  • Advanced Linux system administration skills, including networking and troubleshooting.
  • Experience with Cisco Prime Cable Provisioning (PCP) and Cisco Prime Network Registrar (PNR).
  • Proficiency in scripting with Bash and Python for process automation and operational efficiencies.

Responsibilities

  • Configure, manage, and troubleshoot DOCSIS provisioning systems, specifically in Cisco PCP.
  • Support and maintain GPON and DOCSIS DHCP services with Cisco PNR.
  • Administer and optimize DNS, DHCP, and TFTP services, integrating with Infoblox solutions.
  • Ensure compliance with CableLabs specifications and best practices in network management.
  • Collaborate with cross-functional teams to enable and support large-scale network deployments.
  • Execute OS and application upgrades, ensuring alignment with company policies.
  • Develop MOP and ATP documents for lab testing and production deployments.

Benefits

  • Competitive & flexible health and dental benefits, with pension and stock matching programs.
  • Paid time off for volunteering and company matches for charitable contributions.
  • Access to growth and development programs like the MyPath career initiative.
  • Wellness programs including virtual healthcare and employee assistance.
  • Strong commitment to environmental sustainability and diversity initiatives.
Full Job Description
Who we are looking for:

We are seeking a Lead Network Architect (DNS/DHCP) for our Internet Protocol Network, Ops and Automation Team.

What you'll do:
  • Configure, manage, and troubleshoot DOCSIS provisioning systems, specifically Cisco Prime Cable Provisioning (PCP).
  • Support and maintain GPON and DOCSIS DHCP services, specifically Cisco Prime Network Registrar (PNR).
  • Administer and optimize DNS, DHCP and TFTP services, including Infoblox integration.
  • Ensure compliance with CableLabs DOCSIS and Packet Cable specifications and best practices.
  • Perform advanced Linux system administration tasks in production environments.
  • Write and maintain basic Bash and Python scripts to automate system processes.
  • Collaborate with cross-functional teams to support large-scale network deployments.
  • Provide technical expertise for incident response, problem management, and capacity planning.
  • Develop Method of Procedure (MOP) and Acceptance Test Plan (ATP) documents for both lab testing and production deployments.
  • Execute operating system and application upgrades, tuning, and patch management in alignment with company policies and standards.
  • Coordinate with external vendors to resolve issues related to services and platform performance.


What you bring:
  • Strong knowledge of CableLabs DOCSIS specifications.
  • Experience with GPON technologies and service provisioning.
  • In-depth understanding of the TCP/IP stack, protocols; packet capture, and analysis tools
  • Experience with firewalls and load balancers
  • Basic understanding of network security guidelines and best practices
  • Understanding of service monitoring principles, KPIs collection, and data trending
  • Ability to analyze RFCs and determine possible causes of incompatibilities between different vendors
  • Hands-on experience with Cisco Prime Cable Provisioning (PCP).
  • Hands-on experience with Cisco Prime Network Registrar (PNR).
  • Proficiency in DNS, DHCP, TFTP, including Infoblox solutions.
  • Advanced skills in Linux system administration (networking, security, troubleshooting).
  • Advanced skills in VMWare virtual machine deployment, maintenance, and troubleshooting.
  • Entry-level to intermediate knowledge of Bash and Python scripting.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent communication skills and ability to work independently or in a team.


What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts:
  • 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering
  • Company matching contributions to charities you support

Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

Wellness Programs:
  • Employee & family assistance program
  • Virtual Healthcare
  • Cognitive Behavioural Therapy (CBT)
  • Low or no-cost fitness membership

Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.We all bring something different, and we know what makes us different makes us great.


Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 328886

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Posting Notes: Technology

Location:

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