Level 3 Communications, Inc

Senior Specialist, Technical Writer

Level 3 Communications, Inc$85K — $110K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field with a minimum of 6 years experience or a Graduate Degree with 4 years experience. In lieu of degree, 10 years relevant experience.
  • Proven experience in technical writing and documentation for complex systems.
  • Skills in creating detailed technical illustrations using tools like Visio and AutoCAD.
  • Experience in generating user guides, training materials, and installation manuals for diverse audiences.
  • Strong communication skills for conveying complex information clearly.
  • Excellent organizational skills with the ability to manage multiple complex projects.

Responsibilities

  • Develop and deliver complex illustrations for technical documents using various tools.
  • Create and organize technical documents including user guides and manuals for both technical and non-technical users.
  • Communicate complex technical information accurately and ask clarifying questions to ensure precision.
  • Regularly update documentation to reflect current procedures and policies.
  • Collaborate with engineering and test teams to ensure feedback is accurately represented in documentation.
  • Conduct final reviews of documentation for style, content, and accuracy prior to customer approval.
  • Deliver technical training materials to both employees and customers.

Benefits

  • 9/80 work schedule allowing for every other Friday off.
  • Opportunity to work on mission-critical solutions that directly impact customer security.
  • Collaborative environment with cross-functional engineering teams.
  • Professional development opportunities in technical writing and documentation.
  • Potential for U.S. DoD Secret Clearance acquisition.
Full Job Description
Job Title: Senior Specialist, Technical Writer

Job Code: 38120

Job Location: Palm Bay, FL

Job Schedule: 9/80 Employees work 9 out of every 14 days- totaling 80 hours working- and have every other Friday off

Job Description:

L3Harris Corporation is seeking a Senior Specialist, Technical Writer to support our Communication Systems portfolio of programs in Palm Bay, Florida by conducting technical writing documentation for complex systems and equipment that are part of mission critical solutions that safeguard our unique customers. These technical writing tasks may include generating, developing, planning, writing and editing operational, instructional, maintenance or procedures for paper, multimedia or web-based publication. The candidate must also possess the ability to create complex technical drawings using a variety of resources to develop the illustrations. The candidate must possess the ability to master the complex technology and associated equipment, and then effectively deliver that knowledge to customer teams in written and illustrated form. Candidate also must possess excellent organizational skills and attention to detail with the ability to maintain focus on a complex task.

Essential Functions:
  • Develop and deliver complex illustrations for technical documentation and other media using various illustration tools (e.g., Visio, Illustrator, AutoCAD).
  • Develop, organize, and deliver technical information as user guides, training materials, and/or installation manuals for non-technical and technical users in structured (FrameMaker, CSS, DITA, HTML) and unstructured (Word, PPT) environments.
  • Ability to communicate complex information clearly, concisely, and accurately and be comfortable asking questions to ensure accuracy.
  • Regularly review documentation to update procedures as required by the program to ensure relevant and current operations.
  • Work closely with the program, engineering, and test teams to ensure user feedback and scenarios are communicated and represented in documentation development.
  • Responsible for final reviews of documentation for style, design, layout, accuracy, and editorial aspects before customer approval.
  • Collaborate with cross functional engineering teams to develop and enhance technical documentation and training material to be delivered to employees and customers alike
  • Interpret, Statement of Work (SOW), and program requirements related to program publications, training, and maintainer certifications
  • Excellent written and verbal communication skills
  • Strong organizational skills and the ability to prioritize and manage complex projects

Qualifications:

Bachelor's degree in related field and minimum 6 years of relevant prior experience, or a Graduate Degree in related field and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Additional Skills:
  • Significant Technical Writing experience in developing installation, operations, and maintenance manuals for complex systems. Experience in writing system level test procedures for LRUs and Rack assemblies.
  • Training curriculum development experience. Ability to generate and update technical instructional material
  • Develop, organize, and deliver/present technical training products and related materials for customer training.
  • Familiar with MIL-STD-40051 and able to format O&M manuals to this standard
  • Comfortable with creating documentation in Confluence, FrameMaker, etc.
  • Experience working with the Atlassian Suite (JIRA, Confluence, etc.)
  • Experience creating companion information such as illustrations using photography or illustration software (Photoshop) or flowcharts/graphs using Visio
  • Have ability to obtain U.S. DoD Secret Clearance


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