ABOUT THE ROLEAs the
Senior Specialist, Legal Operations, you will play a key role in shaping a modern, data-driven, and efficient in-house legal function. You will lead initiatives in transformation through process improvement and legal technology. Working closely with the General Counsel and senior legal leaders and Innocap's Transformation team, you will help enhance how the legal team operates and delivers value to the business.
Your primary responsibilities will include:
Operational Strategy & Process Improvement- Design, implement, and refine core legal processes and workflows, including intake, triage, document management, templates, and playbooks.
- Develop and maintain a legal operations strategy aligned with business and regulatory needs.
- Establish KPIs and metrics to track performance and drive improvements.
- Lead the centralization and optimization of legal document management systems.
Technology, Data & Knowledge Management- Evaluate, select, implement, and optimize legal technology solutions.
- Drive adoption of legal AI and workflow automation tools.
- Develop dashboards and analytics on workload, cycle times, spend, and risk.
- Build and maintain a legal knowledge management framework.
- Lead change adoption for new tools and processes.
- Play a key role in Innocap's long-term data strategy.
Change Management & Stakeholder Engagement- Lead change initiatives for new processes, technologies, and service delivery models.
- Build strong relationships with Innocap's Transformation team and the wider business.
- Deliver training and communication materials to drive engagement and adoption.
- Act as a trusted advisor and subject matter expert on legal operations, process optimization, and legal technology.
PRIMARY QUALIFICATIONS & SKILLS - 5 years' experience in legal operations, legal project management, or related roles (ideally within a financial services environment).
- Expertise in legal process improvement and transformation of inhouse functions through technology.
- Familiarity with legal AI tools and prompt-based efficiency workflows.
- Strong communicator who can engage and influence stakeholders at all levels.
- Strong data analysis skills and experience with reporting or BI tools (e.g., Excel, Power BI, Tableau).
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