Senior Specialist, Client Processing - Loans Enablement

BNY Mellon

$85K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required
  • 5-7 years of total work experience preferred
  • Syndicated loan experience and familiarity with ClearPar and LSTA preferred
  • Experience in brokerage processing preferred
  • Relevant local/regional licenses or certifications required
  • Prior loan operations experience in financial services preferred
  • Detail-oriented with excellent communication skills
  • Ability to self-manage and prioritize workload
  • Familiarity with technical applications including Microsoft Office

Responsibilities

  • Provide complex analytics and reporting services for Client Processing systems
  • Manage moderate to complex external client issues
  • Advise teams to ensure timely service delivery and issue resolution
  • Collaborate with teams to address and resolve problems
  • Participate in product development and system testing for high-value transactions
  • Solve complex problems based on system knowledge
  • Integrate knowledge of industry standards to offer solutions
  • Support lower-level client processing roles
  • Oversee work allocation and quality checks for team members
  • Contribute to the achievement of team objectives

Benefits

  • Highly competitive compensation and benefits
  • Access to flexible global resources and tools
  • Focus on health and personal well-being programs
  • Generous paid leaves, including volunteer time
  • Participation in 401(k) plan and medical, dental, and vision insurance for employees and dependents
Full Job Description
Job Description

Senior Specialist, Client Processing - Loans Enablement

We9re seeking a future team member for the role of SeniorSpecialist, Client Processing - Loans Enablement to join our Loans Enablement Operations team. This role is located in Houston, TX.

In this role, you9ll make an impact in the following ways:
  • Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
  • Manages moderate to complex external client issues.
  • Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
  • Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
  • Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
  • Solves complex problems based on an understanding and knowledge of the intricacies of the system.
  • Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
  • Provides support to lower level client processing roles.
  • May be responsible for allocating and checking work of other team members.
  • May be responsible for specific supervisory review, training and approval actions.
  • Contributes to the achievement of related teams objectives

To be successful in this role, we9re seeking the following:
  • Bachelors degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience is preferred.
  • Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
  • Experience in brokerage processing preferred.
  • Applicable local/regional licenses or certifications as required by the business.
  • Prior loan operations experience in a financial service setting preferred
  • Detail oriented
  • Excellent verbal and written communication abilities
  • Ability to self-manage, prioritize, and execute workload
  • Familiarity with technical applications to include, but not limited to, Microsoft Office applications

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life9s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee9s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an 4at will4 position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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