Senior Specialist, Client Processing

BNY Mellon

• $95K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 5-7 years of total work experience preferred.
  • Preferred experience in brokerage processing.
  • Applicable local/regional licenses or certifications as required by the business.

Responsibilities

  • Review day-to-day money movement activities for accuracy and timeliness.
  • Verify payment and disbursement instructions for completeness and authorization.
  • Apply risk management principles to identify discrepancies and prevent errors.
  • Monitor workflows and resolve exceptions in money movement activities.
  • Manage complex client issues related to payment processing and transaction inquiries.
  • Collaborate with business partners to ensure prompt problem resolution.
  • Provide analytics and reporting to support process improvements and automation.

Benefits

  • Highly competitive compensation and wellbeing programs.
  • Access to flexible global resources and tools for personal and financial growth.
  • Generous paid leave policies, including volunteer time.
  • Participation in medical, dental, vision, and life insurance plans.
  • Eligibility for 401(k) plan and annual incentive awards.
Full Job Description
Job Description

Senior Specialist, Client Processing

We9re seeking a future team member for the role of Senior Specialist, Client Processing to join our team. This role is located in Los Angeles, CA.

In this role, you9ll make an impact in the following ways:
  • Reviews day-to-day money movement activity, including Fed funds wires, check disbursements, ACH transactions, and journal entries, to ensure timely and accurate processing.
  • Verifies payment and disbursement instructions for completeness, accuracy, proper authorization, and alignment with client requirements and internal procedures.
  • Applies risk management and control principles when reviewing transactions by identifying discrepancies, escalating potential issues, and helping to prevent processing errors, fraud, or unauthorized activity.
  • Monitors workflows and resolves exceptions related to money movement activity to support smooth operational execution and timely client service.
  • Manages moderate to complex external client issues related to payment processing, disbursements, and transaction inquiries.
  • Meets with business partners and support teams to ensure problems are addressed appropriately and resolved within expected timeframes.
  • Provides complex analytics and reporting services to support process improvement and automation within client processing systems.
  • Participates in product development, product enhancements, and system testing to help ensure high-value transactions continue to process accurately and efficiently.
  • Solves complex operational problems using strong knowledge of system workflows, transaction processing requirements, and downstream impacts.
  • Integrates in-depth functional knowledge and industry standards to deliver effective solutions for internal and external clients.
  • Provides guidance and support to lower-level client processing roles.
  • May allocate and review the work of other team members to help maintain quality and productivity.
  • Contributes to the achievement of team objectives through strong operational execution, risk awareness, and continuous process improvement.

To be successful in this role, we9re seeking the following:
  • Bachelor9s degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.
  • Applicable local/regional licenses or certifications as required by the business.


About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here9s a few of our recent awards:
  • America9s Most Innovative Companies, Fortune, 2025
  • World9s Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life9s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee9s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Similar Jobs

More Jobs at BNY Mellon

More Finance & Insurance Jobs

Find similar Senior Specialist, Client Processing jobs: