Job Description

We're seeking a future team member for the role of Senior Specialist, RTB (Run The Bank) Domain Lead to join our Digital Assets team. This role is located in New York, NY

Role Overview

BNY is seeking a Senior Associate to serve as a Run the Bank (RTB) Domain Lead, responsible for owning 1-2 operational verticals within the Digital Assets business. This role is accountable for Business-as-Usual (BAU) execution, process improvement, and future-state readiness within assigned domains, ensuring processes are efficient, controlled, and scalable.

The ideal candidate is detail-oriented, process-driven, and capable of balancing daily operational execution with continuous improvement and transformation initiatives.

In this role, you'll make an impact in the following ways:

Domain Ownership (BAU Execution)

• Own day-to-day operations of assigned RTB vertical(s), including:
• Process execution and performance
• Service delivery and SLA adherence
• Issue escalation and resolution
• Serve as the primary accountable owner for domain outcomes

RTB Vertical Coverage (Example Domains)

Each Senior Associate will own 1-2 of the following verticals:

• Deal origination support and sales enablement
• Contracting and onboarding governance
• Client onboarding and lifecycle management
• Client implementation and activation
• Pricing and commercial setup
• Billing, invoicing, and revenue realization
• Production support (Operations and Technology; incident management, SLAs)
• Transaction lifecycle (custody, staking, execution, processing flows)
• Reconciliation and financial controls
• Operational efficiency and automation initiatives
• Product expansion and new capability enablement

Process Design & Optimization

• Document and maintain end-to-end workflows, SOPs, and controls
• Identify opportunities to improve:
• Efficiency and throughput
• Automation and scalability
• Control effectiveness

Uplift & Transformation Execution

• Execute targeted improvement initiatives within domain
• Partner with RTB Program Lead (SVP) to deliver transformation roadmap
• Track and report on progress against defined milestones

Future-State Readiness

• Ensure new products and capabilities are operationally ready for launch
• Support:
• Readiness validation and go/no-go decisions
• Process and control design
• Client servicing readiness

Risk, Control & Compliance

• Maintain strong control environment within domain:
• Reconciliations, approvals, monitoring, reporting
• Ensure processes are audit-ready and aligned to regulatory expectations

Metrics & Reporting

• Define and track domain-specific KPIs:
• Operational performance
• Control effectiveness
• Client outcomes
• Contribute to WOR and operational reporting

Cross-Functional Collaboration

• Partner with Product, Technology, Operations, Risk, Compliance, and Finance
• Represent domain in working groups and governance forums

To be successful in this role, we're seeking the following:

• Bachelor's degree required
• 3-6+ years of experience in operations, product, or risk (financial services preferred)
• Strong process orientation and analytical mindset
• Experience in process improvement, documentation, and KPI tracking

Core Competencies

• Execution and attention to detail
• Process ownership and accountability
• Analytical thinking and problem solving
• Collaboration and stakeholder management
• Risk and control awareness

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.