Quest Diagnostics

Senior Specialist, Business Intelligence & Analytics

Quest Diagnostics • $95K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of hands-on experience with UiPath for RPA solutions
  • 5+ years of recent experience in Data Analytics and Business Intelligence
  • Expertise in Power BI or Tableau for dashboard creation and visual storytelling
  • Proven proficiency in SQL, ETL tools, with 1+ years of Alteryx experience
  • 1-2 years in the Healthcare, Diagnostics, or Clinical Laboratory industry preferred
  • Experience with project management tools like Smartsheet is a plus

Responsibilities

  • Lead end-to-end design and deployment of automation solutions using UiPath
  • Gather and evaluate complex business requirements for analytics and workflow requests
  • Design and develop automated Business Intelligence dashboards using Tableau and Power BI
  • Develop and optimize complex SQL scripts and database queries
  • Manage datasets and client onboarding lifecycles, ensuring effective reporting
  • Support client reporting pipelines and troubleshoot automated data processing issues
  • Collaborate across teams to implement project tasks and maintain infrastructure stability

Benefits

  • Career development opportunities
  • Flexible work environment
  • Comprehensive health benefits
  • Retirement savings plan
  • Employee wellness programs
  • Support for continuing education and certifications
Full Job Description
Job Description

This position is responsible for leading automation efforts using UiPath, providing technical support of inbound and outbound eligibility feeds, dashboard development, and custom report generation in support of internal and external customer needs. Also provides advanced technical product support for Employer Population Health applications working closely with internal and external customers.

This position is also responsible for gathering business requirements for inbound analytics requests, designing and developing solutions using UiPath (RPA), Tableau, Power BI, and/or Alteryx, and presenting findings and strategic output to leadership. This position does not directly supervise others but is responsible for driving results across cross-functional teams and coaching junior developers on the best use of models, automated processes, and data standards.

Responsibilities

  • Lead RPA and Automation Initiatives: Lead the end-to-end design, development, testing, deployment, and ongoing support of scalable and sustainable automation solutions using UiPath to streamline business operations and eliminate manual data processing.
  • Requirements Gathering: Independently lead the process of gathering and evaluating complex business requirements for incoming business analytics and workflow automation requests; translate requirements into efficient and effective technical solutions.
  • Analytics & Reporting Solutions: Lead the design, development, deployment, and maintenance of sustainable/automated Business Intelligence (BI), reporting, and analytical dashboards using Tableau and Power BI. Create scorecards, operational workflows, and highly interactive visualizations for regional leadership.
  • Database & Query Optimization: Design, develop, deploy, and support measure algorithms in the form of complex SQL scripts, stored procedures, and database queries (primarily within Snowflake and SQL Server environments).
  • Data Hierarchy & Account Management: Support database administration and datasets tracking client onboarding lifecycles, and manage complex parent-child account hierarchies to ensure seamless rolled-up executive reporting.
  • Ad-Hoc Business Reporting: Run and support monthly and ad-hoc client reporting pipelines. Investigate, troubleshoot, and resolve issues related to automated data processing and external system integrations.
  • Cross-Functional Collaboration: Partner with national teams, database administrators, and business stakeholders to execute project tasks, implement security protocols (including row-level access controls), and maintain infrastructure stability.


Qualifications

Work Experience
  • UiPath & Automation: 3+ years of hands-on experience designing, developing, and implementing enterprise-scale Robotic Process Automation (RPA) solutions using UiPath (UiPath Advanced Developer certification is a plus).
  • Data & Analytics: 5+ years of progressive, recent experience in Data Analytics, Business Intelligence, Dashboarding, Data Profiling, and Data Management.
  • BI Visualizations: Demonstrated strong experience in Power BI or Tableau for high-quality dashboard creation, data profiling, and visual data storytelling.
  • Data Querying & ETL: Proven proficiency in SQL and ETL tools. Experience with Alteryx (1+ years of workflow development) and Snowflake is highly preferred.
  • Industry Experience: 1-2 years of experience in the Healthcare, Diagnostics, or Clinical Laboratory industry is preferred.
  • Project Management Tools: Experience with Smartsheet workflow automation, portfolio tracking, and automated communication streams is an asset.
Technical Skills & Competencies
  • Expert Proficiency in UiPath: Expert-level capability in building, deploying, and managing automated bots (Attended, Unattended, and Studio) along with orchestrator experience.
  • Advanced Data Analysis: Strong capability to dissect complex operational datasets (e.g., specimen collection volumes, turnaround times, and onboarding lifecycles) and translate them into actionable business insights.
  • Database & SQL Mastery: Exceptional skill in writing, tuning, and optimizing complex SQL queries and managing data pipelines.
  • Visual Storytelling: Advanced skill in designing intuitive Power BI and Tableau dashboards utilizing best-practice UI/UX principles.
  • Workflow Design: Strong analytical mindset with the ability to map out current-state business workflows and design automated future-state processes.
  • Communication & Collaboration: Excellent communication skills with the ability to convey complex technical architectures and automated workflows to non-technical executive stakeholders.
Education
  • Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related quantitative field. Equivalent work experience will be considered.


About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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