Wells Fargo is seeking a Senior Special Needs Trust Officer (Senior Fiduciary Specialist) in Wells Fargo Trust as part of Wealth and Investment Management. Learn more about the career areas and lines of business at

In this role, you will:

• Administer Special Needs Trusts as part of a team for the benefit of beneficiaries with varying degrees of disability and/or incapacity
• Work with trust partners, attorneys, caseworkers, and other professionals to ensure that Special Needs Trusts are administered in conformity with trust provisions, bank policies, Social Security regulations, Medicaid regulations, and other legal requirements
• Work with families of disabled individuals and field trust officers to determine needs of beneficiaries and appropriate distributions from trusts
• Administer trusts in a manner that prevents disqualification of beneficiaries from SSI/Medicaid and other means tested government benefit programs
• Work with a variety of professionals, including attorneys, tax professionals, social workers, case managers, and health care professionals to develop and offer solutions to problems facing disabled individuals and their families
• Identify risk issues on Special Needs Trust accounts, and work to resolve such issues
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal and external customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Engage clients, advisors, and internal partners to deliver a high-touch client experience within a strong risk management framework
• Independently resolve moderately complex issues while leveraging solid knowledge of internal policies and procedures including, but not limited to, distributions, account maintenance, account opening and closing, Know Your Client (KYC) requirements, annual account reviews, and management of overdrafts
• Identify and recommend opportunities for process improvement and control development
• Serve as a subject-matter expert on fiduciary administration for moderately complex accounts, and Provide guidance on interpreting governing instruments, applying fiduciary principles, and ensuring compliance with prudent investing standards
• Serve as a peer mentor to actively train and mentor lower-level staff
• Participate in marketing and development initiatives, in conjunction with team leaders

Required Qualifications:

• 4+ years of Fiduciary Products experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience and education

Desired Qualifications:

• Experience administering Special Needs Trusts
• J.D. and/or CTFA, Bachelorpreferred
• Knowledge of Medicaid/Medicare and Social Security benefit programs
• Experience interacting or communicating with trust beneficiaries, and/or with families of disabled individuals
• Knowledge and understanding of estate, trust, or fiduciary administration
• Ability to read and interpret legal documents
• Ability to review trust agreement documents and ensure bank compliance
• Demonstrate a high level of organizational skills, including time and priority management
• Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management.
• Demonstrate a high level of organizational skills, including time and priority management.
• Collaborate effectively with relationship team members, client’s advisors and other colleagues.
• Solutions-oriented and able to operate within a fast-paced environment.
• Strong conflict resolution skills.
• Strong leadership, communication and presentation skills.
• Intermediate Microsoft Office skills

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting End Date:

*Job posting may come down early due to volume of applicants.