What You'll doOur engineers are the foundation of success for our customers and our business. We are seeking an Enterprise Networking Solutions Engineer or Senior Solutions Engineer to join our team serving our Big Sky market. The selected candidate can be physically located anywhere within our market area which includes Montana, Wyoming, North Dakota, South Dakota, Eastern Idaho and Alaska. This role will perform the following responsibilities:
- Deliver best-practice network designs and implementations producing reliable, available, and scalable network solutions
- Perform analysis, diagnosis, and fault isolation of existing client network issues
- Prepare project proposals including Bill of Materials, Engineering Professional Services Estimate, and Statement of Work
- Prepare and deliver post implementation documentation to clients
- Maintain and develop relationships with clients
- Serve as a hands-on post-sales engineer implementing and supporting networking projects
- Physically install equipment including routers, switches, and other network infrastructure as needed
- Perform upgrades on customer equipment
- Anticipate IT industry trends and future directions, understand client business objectives, and incorporate this information into proposed architectural solutions to fit future needs and initiatives
- Discover, audit and document client infrastructures
- Provide technical thought leadership while interacting closely with clients
- Maintain and increase technical certifications based upon certification requirement changes and business market requirements
Who you areYou're a strong team player that is invested in helping your customers succeed and contributing to a great company culture. You have the following knowledge, skills, abilities and/or education:
- 3 to 5+ years designing, implementing, and maintaining enterprise LAN/WAN networks
- Strong hands-on knowledge of the following Cisco networking solutions including LAN, WAN, switching (L2 & L3), routing (BGP, OSPF & EIGRP), data center, wireless, firewalling, VPN, QoS, & MPLS
- Proficient in IOS, IOS-XE and NX-OS
- Strong knowledge of routers, Catalyst/Nexus switches, wireless solutions, SD-WAN, and Next Gen Firewalls
- Experience in creating and defining new network architectures and explaining complex issues/situations
- Ability to explore new ideas and make innovative contributions to existing network processes or solutions
- Excellent documentation, presentation, and problem-solving skills
- Excellent communication skills and client-facing skills
- CCNA Route/Switch with equivalent experience, CCNP, or CCDP
- Maintain technical certifications
- Experience troubleshooting network issues
An outstanding candidate would have one or more of the following qualifications in addition to the above:
- Knowledge and experience with implementation and support of the following:
- Cisco and Meraki wireless networks. Knowledge of other vendor wireless networks, such as Mist, Aruba, or Arista
- Demonstrate solid understanding of 802.11 protocols
- Wireless survey tools
- Thorough understanding of wireless network survey process
- Knowledge of predictive and physical survey techniques
- Spectrum analysis tools
- Ability to design and support a wide range of requirements in a wireless network, including:
- basic office, high-density, wireless voice, and high-bandwidth wireless networks
- Experience with Cisco Identity Service Engine (ISE)
- Experience with Cisco DNA
- Experience with Meraki cloud networking products
- Experience gathering customer requirements, white boarding/presenting solutions, developing a Bill of Materials (BOM) and preparing project Statements of Work (SOWs)
- CCIE or equivalent experience and knowledge
- CCNP Wireless or CCNP Route/Switch or CWNA or equivalent experience
- 5+ years of networking experience, including configuring, analyzing & troubleshooting complex networks
- Associate degree or higher in Computer Science, MIS, Engineering, or related field
