Required Qualifications- Secret clearance or Public Trust
- 5+ years of relevant network engineering or architecture experience
- CCNA, ITIL, or ITSM
- Possesses an industry-recognized advanced networking certification
Preferred locations: Remote Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $95,000.00 to $105,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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This is a full-time direct hire position and you must currently have an active Secret or Public Trust Security Clearance or above. We are not able to offer visa sponsorship, 1099 status, or work with C2C for this role.What is the Government Services Team and why join? Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.
Location: Remote US NationwideWhat will you be doing?World Wide Technology, LLC has an opportunity available for a Network Engineer to support our Government Services team. This position will focus on Engineering and support within a customer's environment.
Key Responsibilities: - Serve as the first line of support for network-related issues, responding to tickets, alerts, and basic incident reports.
- Perform initial troubleshooting of connectivity issues, hardware faults, and basic configuration errors.
- Monitor network performance, availability, and health using standard monitoring tools.
- Escalate complex or unresolved issues to Tier 2 or Tier 3 teams with appropriate documentation.
- Assist with routine network maintenance tasks, such as port changes, device reboots, and patch cable replacements.
- Document troubleshooting steps, resolutions, and changes in ticketing systems.
- Support end users with basic networking questions and connectivity needs.
