Senior Solutions Engineer - Data Center

CompuNet, Inc.

$100K — $175K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant experience preferred.
  • Strong ability to work independently in ambiguous situations.
  • Proficient in managing multiple client projects simultaneously.
  • Exceptional problem-solving and organizational skills.
  • Excellent verbal and written communication skills.
  • Basic understanding of networking and Microsoft Active Directory is desirable.
  • Willingness to travel 25-50% based on client needs.

Responsibilities

  • Collaborate with sales team to develop winning strategies for clients.
  • Conduct pre-sales technical functions to create system designs.
  • Build detailed Bill of Materials (BoM) and design illustrations.
  • Communicate technical information to both technical and non-technical audiences.
  • Implement systems post-sale and provide implementation documentation.
  • Deliver end-user systems administration training on installed solutions.
  • Foster strategic relationships with key manufacturer partner SEs.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and AD&D insurance, disability coverage, critical illness, and accident insurance.
  • Paid time off (PTO) and paid holidays.
  • Company-matching 401(k) program.
  • Profit-sharing opportunities.
Full Job Description
This role will provide value for our clients in both pre-sales design and post-sales implementation. This role will perform the following responsibilities:
  • Collaborate with the sales team to build a winning strategy for our clients.
  • Perform necessary Pre-Sales technical functions to create systems designs.
  • Build Bill of Materials (BoM), create illustrations and diagrams and provide Statements of Work (SoW).
  • Relay technical information to both technical and non-technical staff.
  • Post-Sales Implementation of systems designed.
  • Produce post Implementation project documentation.
  • Provide proficient end-user systems administration training (post implementation) of CompuNet installed solutions
  • Develop strategic relationships with our key manufacturer Partner SE's.

Key Expectations of this role:
  • Listen to and address customer technical challenges and design the right solution that meets the customer business needs.
  • Ability to communicate on a high level regarding multiple technologies.
  • Relay technical information to both technical and non-technical staff.
  • Maintain existing certifications and grow to new areas with certification.
  • Participate in all team functions including calls, meetings, events, etc.

Technologies that this role will encompass are below:
  • Converged and Hyper-Converged (HCI) solutions
  • Storage
    • Block, File & Object
    • Connectivity
      • Fibre Channel
      • iSCSI
  • Virtualization
    • Design, deploy and maintenance
      • vSphere
      • Hyper-V
    • Virtual network connectivity
  • Cloud (some understanding preferred but not required)
    • Understanding of public & private clouds
      • Azure
      • AWS
      • GCP
  • Data Protection
    • Veeam
    • Cohesity
    • Rubrik
    • Backup and Restore (Not all are required)
    • Disaster Recovery
    • Business Continuity
  • Microsoft Active Directory (not required but recommended to have some level of understanding)
    • Baseline understanding of Microsoft Active Directory and Windows Server components like DHCP, DNS & PKI
  • Networking (Basic Networking)
    • Fundamentals required for connectivity between data center, hybrid and cloud components
Who you are

You're a strong team player that is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities and/or education:
  • 8+ years of experience is a plus
  • Demonstrated ability to work independently and bring order to ambiguous situations
  • Ability to work on different projects in a simultaneous fashion (i.e. multiple customer projects in the same time period).
  • Ability to relay technical information to both technical and non-technical staff.
  • Exceptional problem solving and organizational skills.
  • Excellent time management and independent work skills.
  • Excellent verbal and written communication skills.
  • Willing to travel 25-50% of the time depending on client needs

Additional Information

At CompuNet, we strive to do the right thing - that includes taking care of our employees. We offer a full and comprehensive compensation package to all our employees, including:
  • Medical, Dental, Vision, Employee Assistance Program, and Flexible Spending Accounts
  • Life and AD&D insurance, Disability coverage, Critical Illness and Accident Insurance
  • Paid Time Off (PTO) and paid Holidays
  • Company-matching 401(k)
  • Profit Sharing
  • Competitive salary
    • The estimated base salary range for this position is $100,000 - $175,000 per year. Actual salary will depend on a variety of factors, including location and job-related qualifications such as knowledge, skills, experience, training, certifications, education, or performance. This position is eligible for variable compensation, such as commission, bonuses, and profit sharing, in addition to the base salary.


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