NVIDIA Corporation

Senior Solution Engineer for NVIDIA Experience, Compute Software

NVIDIA Corporation$168K — $322K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of a BS in Computer Science, Electrical Engineering, or equivalent experience.
  • At least 10 years of software engineering experience.
  • Proficiency in AI/ML applications.
  • Strong professional communication skills, adaptable to audience's technical level.
  • Excellent organizational skills and a passion for problem-solving.

Responsibilities

  • Provide direct support to NVIDIA Enterprise customers to resolve or advance issues.
  • Collaborate with engineering teams to deliver logs and relevant information for customer issues.
  • Utilize AI for the creation and enhancement of support tools and products.
  • Take ownership of customer issues from start to finish.
  • Document customer interactions to improve the knowledge base.
  • Maintain and version documentation related to customer support processes.
  • Employ agentic AI skills in issue resolution and software development.

Benefits

  • Comprehensive benefits package covering personal and family needs.
  • Opportunities for equity participation.
  • Continuous learning and development resources.
  • Access to advanced technology and tools in an innovative environment.
Full Job Description
The NVIDIA Experience (NVEX) Solutions Engineering team is looking for an experienced software engineer focused on customer support of NVIDIA products including AI Enterprise, Omniverse and vGPU! Your will apply the latest AI technologies to triage customer issues, identify solutions, and keep customers delighted. You must have excellent problem-solving abilities and communication skills and be able to chip in to multiple projects and tasks. This position is for a software engineer who will work with their team on creative solutions to improve situations and processes. AI is not optional here. It is foundational, applied thoughtfully for all solution engineering workflows including solving customer cases and developing software, both products and internal tools.

What you will be doing:
  • Provide direct support to our NVIDIA Enterprise customers to resolve or advance customer issues.
  • Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
  • Apply AI to create/update products and/or support tools.
  • Take ownership and drive customer issues from inception to resolution.
  • Document customer interactions to better enhance our knowledge base.
  • Participate in the creation, maintenance, and versioning of documentation related to customer support processes, procedures, and associated guidelines.
  • Apply agentic AI skills to solving customer issues and software development
  • Occasional work on weekends and holidays to support customers


What we need to see:
  • Minimum of a BS in Computer Science, Electrical Engineering, or equivalent experience.
  • At least 10 years of software engineering experience.
  • AI/ML expertise.
  • Professional-level communication skills, including the ability to adjust communication to the technical level of the audience, and stay calm and focused in negative situations.
  • Excellent follow-up and organizational skills, with a passion or love for solving problems.


Ways to stand out from the crowd:
  • Software engineering experience
  • Customer support experience
  • Technical expertise in technologies related to NVIDIA AI Enterprise, Omniverse, vGPU
  • Experience with parallel programming or GPU acceleration (e.g., CUDA)


Widely considered to be one of the technology world's most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 270,250 USD for Level 4, and 200,000 USD - 322,000 USD for Level 5.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until July 18, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

About NVIDIA Corporation

Nvidia, a global leader in graphics, gaming, and AI technology, offers Nvidia careers and internship opportunities for those passionate about driving innovation in the tech industry. you'll find a company committed to growth, teamwork, and leadership in computer science and machine learning domains.

About Nvidia

A Pioneer in Technology and Innovation

Nvidia has cemented its reputation as a powerhouse in developing advanced graphics processing units (GPUs) and has significantly contributed to the gaming industry's evolution. Moreover, its foray into AI and machine learning has opened new frontiers in technology, making Nvidia a beacon of innovation and a desirable workplace for ambitious tech professionals.

Job Opportunities

Diverse Positions in a Dynamic Field

Nvidia is continuously on the lookout for talented individuals across various domains, including hardware and software engineering, product design, marketing, and sales. Employment opportunities at Nvidia are vast, catering to a wide range of expertise and career aspirations.

Employment in Hardware and Graphics

For those fascinated by the intricacies of hardware and graphics technology, Nvidia offers positions that sit at the forefront of gaming and computing advancements.

Growth in Machine Learning and AI

Nvidia's leadership in AI and machine learning has created numerous vacancies for specialists eager to contribute to groundbreaking projects.

Recruitment in Computer Science

With the constant demand for innovation, Nvidia's recruitment efforts focus on computer science experts capable of pushing the boundaries of what's possible.

Internship Program

Opening Doors to Future Innovators

Nvidia's internship program is designed to nurture the next generation of technology leaders, offering hands-on experience in a culture that celebrates creativity and teamwork.

Benefits and Culture

Interns at Nvidia enjoy a plethora of benefits, from competitive stipends to mentorship opportunities, all within an environment that values growth and learning.

Opportunities for Students

Whether you're an undergraduate, a master's student, or a Ph.D. candidate, Nvidia's internships provide a real-world glimpse into the tech industry, offering valuable experience in various technology fields.

Pathways to Full-Time Employment

Many interns have transitioned into full-time positions, marking the start of successful careers at Nvidia. The internship program is more than a stepping stone into the company; it’s an investment in the professional development of interns. The goal is to ensure that interns are well-equipped for future challenges.

Nvidia Careers: More Than Just a Job

Nvidia offers more than just a job to its employees; it provides a front-row seat on the journey into the future of technology. Nvidia stands as a pillar of innovation with its vast opportunities in hardware, graphics, gaming, machine learning, and computer science. Nvidia careers serve as a launching pad for talented workers who aim to redefine the technological landscape. Whether through full-time positions or internships, joining Nvidia means contributing to a legacy of breakthroughs and becoming part of a global community dedicated to pushing the boundaries of what's possible.
Learn more about NVIDIA Corporation
Size
22,473 employees
Market Cap
$350.4 billion
Industry
Net Income
$4.3 billion
Founded
1993
5 Year Trend
+31.3%
Revenue
$16.6 billion
NASDAQ

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