Cisco

Senior Software QA Engineer (AI Software/Platform Team), Hybrid, Milpitas, CA

Cisco$167K — $245K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering or related field with 6 years experience, or Master's in Computer Science with 4 years, or PhD with 2 years experience.
  • Proven design and implementation of testing strategies for distributed software systems or cloud platforms.
  • Python development skills and familiarity with automated testing frameworks like Pytest and Selenium.
  • Experience validating frontend/back-end systems including APIs and CI/CD pipelines.
  • Expertise in defining release-quality criteria and analyzing system failures through data and logs.

Responsibilities

  • Lead the quality strategy for large-scale Generative AI products and platforms.
  • Design scalable testing and automation approaches for AI pipelines and microservices.
  • Analyze model degradation and system failures to enhance platform reliability.
  • Collaborate with cross-functional teams, mentoring QA engineers in quality-first practices.
  • Establish measurable quality gates and production-ready testing environments.

Benefits

  • Opportunity to work on cutting-edge Generative AI technologies.
  • Collaboration with cross-disciplinary teams at the forefront of AI security.
  • Mentorship opportunities for personal and professional growth.
  • Impactful role in enhancing product quality for global customers.
  • Involvement in fostering a culture of security resilience and innovation.
Full Job Description
The application window is expected to close on: 10/06/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The AI Software & Platform team delivers AI products and platform for all Cisco Secure products and portfolios so businesses around the world can defend against threats and safeguard the most vital aspects of their business with security resilience. Our passion lies in making our customers secure by simplifying security with zero compromise!

Your Impact
  • Lead the quality strategy for large-scale Generative AI products and platforms, defining how we validate AI services, distributed systems, and end-to-end customer experiences.
  • Design scalable testing and automation approaches across AI pipelines, APIs, user interfaces, federated microservices, and multi-tenant SaaS architectures to improve product quality and release confidence. Establish release-readiness practices using measurable quality gates, test traceability, production-representative environments, and data-driven Go/No-Go criteria.
  • Analyze model degradation, system failures, and test instability to drive root-cause analysis and improve the reliability and resilience of our AI platform. Partner with Engineering, Product, UX, DevOps, Documentation, and Customer Engineering while mentoring QA engineers and advancing quality-first engineering practices across teams.


Minimum Qualifications
  • Bachelor's Degree, Engineering, or a related field, combined with 6 years of relevant experience, or Master's Degree in Computer Science, Engineering, combined with 4 years of experience or PhD, combined with 2 years of practical experience.
  • Experienced designing and implementing test strategies, automation frameworks, and test infrastructure for distributed software systems, cloud platforms, or SaaS products.
  • Python development experience and experience with automated testing frameworks such as Pytest, Playwright, Selenium, or equivalent.
  • Experience validating frontend and backend systems, including REST and/or GraphQL APIs, service integrations, CI/CD pipelines, and distributed microservice architectures.
  • Experience defining release-quality criteria and diagnosing system failures using test results, logs, metrics, and other engineering data.

Preferred Qualifications
  • Experience testing Generative AI, AI/ML platforms, AI agents, LLM-powered applications, or other AI-based products, including evaluation of model quality and degradation.
  • Experience designing AI-agent-assisted QA workflows using tools such as Cursor, Claude, Codex CLI, or equivalent, including agent-based or MCP-based test orchestration.
  • Experience testing multi-tenant cloud platforms and managing complex AI test environments involving datasets, model versions, feature flags, Kubernetes, and deployment technologies such as ArgoCD.
  • Experience building scalable test frameworks and establishing practices across multiple engineering teams, including mentoring QA or software engineers.
  • Knowledge of security, privacy, data governance, or compliance requirements relevant to enterprise SaaS and AI products.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

Similar Jobs

More Jobs at Cisco

More Consumer Technology Jobs

Find similar Senior Software QA Engineer (AI Software/Platform Team), Hybrid, Milpitas, CA jobs: