The Home Depot

Senior Software Engineer - Reliability Engineering (Remote)

The Home Depot$90K — $170K *
US-AnywhereRemote in Georgia, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years relevant work experience in systems, software, or operational engineering
  • Deep understanding of ITIL processes including Change, Incident, and Problem Management
  • Experience with AI tools to reduce MTTD, MTTM, and MTTR
  • Proficiency in scripting/programming languages like BASH, Python, Golang, Typescript, and Java
  • Extensive experience with infrastructure automation tools such as Terraform and Ansible
  • Experience managing Google Cloud Platform projects and services
  • Strong understanding of container orchestration and microservices architectures

Responsibilities

  • Develop, test, deploy, and maintain software while understanding its value
  • Contribute to team learning by experimenting with new solutions
  • Collaborate in agile processes to enhance product user stories
  • Provide mentorship and guidance to junior engineers
  • Drive solutions for systemic problems through incident analysis and postmortems

Benefits

  • Professional development opportunities for continuous learning
  • Collaborative work environment fosters innovation
  • Access to modern tools and technologies for skill enhancement
  • No travel requirement for work-life balance
  • Comfortable indoor working conditions with ample opportunity for movement
Full Job Description
Position Purpose:

As a Senior Software Reliability Engineer on the Platform Reliability Engineering team, you will ensure the resilience, performance, and security of our enterprise Cloud Platform, working alongside partner RE and Enablement teams supporting our critical Engineering Experience services. As a subject matter expert in Reliability Principles and Practices, you will act as an anchor for our Cloud Platform, mentoring junior engineers - leading incident triage, root cause analysis, driving no-repeat resolutions of systemic problems through ownership of blameless postmortems. Your mission is to ensure that reliability is engineered into our platforms through automation, rigorous change, incident, problem management, and destructive testing, while establishing and enforcing Service Level Objectives (SLOs) that let product teams build and run customer-facing workloads on highly available, paved-path solutions.

Key Responsibilities:
  • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
  • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
  • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
  • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions


Direct Manager/Direct Reports:
  • This position typically reports to Software Engineer Manager or Sr. Manager
  • This position has 0 Direct Reports


Travel Requirements:
  • No travel required.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • 3-5 years of relevant work experience in a related engineering field (Systems, Software, Operational) or a reliability engineering domain
  • Deep understanding of and extensive experience with ITIL processes and the support/maintenance of production systems, including Change, Incident, and Problem Management
  • Experience leveraging AI tooling to compress MTTD, MTTM, and MTTR
  • Extensive experience with common scripting/programming languages (BASH, Python, Golang, Typescript, Java) and data serialization/configuration DSLs (YAML, JSON, HCL)
  • Extensive experience with infrastructure automation & orchestration tools such as Terraform and Ansible
  • Extensive experience managing Google Cloud Platform (or equivalent) projects and services, including infrastructure, Compute, Developer Tools, Security, and Identity Access Management
  • Experience with observability and monitoring tooling such as Prometheus, Grafana, and OpenTelemetry
  • Strong understanding of container orchestration (Kubernetes/GKE) and modern microservice architectures
  • Familiarity with both Unix/Linux operating systems
  • Experience with security tooling (Wiz) & frameworks
  • Experience designing and executing destructive, performance, and failure-scenario tests, including leading team drills that validate operational readiness
  • Experience with modern debugging and root cause analysis techniques
  • Experience with version control systems
  • Deep understanding of SLOs and core SRE principles and practices
  • Extensive experience taking a lead role in managing live production incidents and problem management, including reporting business impact to leadership
  • Strong communication and collaboration skills, with experience producing operational status communications, real-time reporting to diverse stakeholders, documentation, and peer mentorship


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 3


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $90,000.00 - $170,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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