What you'll do- Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
- Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
- Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
- Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
- Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
- Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
- Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
- Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
- Share context and learnings through documentation, design discussions, and collaboration across teams
What you have- Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
- Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software
- A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
- An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
- Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
- A commitment to learning and growth (both your own and your teammates') through knowledge sharing, feedback, and continuous improvement
Our stackYou do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.
- Languages: Python, Go, HCL, Yaml
- Version control: GitLab
- AI Tooling: Cursor, Claude
- Infrastructure: AWS, Kubernetes / EKS, Terraform
- Monitoring & Alerting: Datadog
- Networking: Fastly, Kong, Cilium
- Data: Kafka, Flink, Redshift
Perks- Equity stake
- Discretionary annual bonus
- Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $360 per quarter to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
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